Shape Software: Simple & Straightforward
October 31, 2023

Shape Software: Simple & Straightforward

Ben Sottek | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Shape Software

We use shape to aggregate paid media spend from all platforms and pace that spend to meet client budgets. We also use it to provide budget-related notifications and warnings to make sure there is plenty of visibility on the team when it comes to each client's budget.
  • Platform integrations
  • Pacing accuracy
  • Automated notifications
  • Automated budget pacing could be more sophisticated - it tends to conflict with platform best-practices in my opinion.
  • Integration with LinkedIn leads would give more accurate picture of conversion volume I believe.
  • More customizable alerts
  • Reliable protection against overspend
  • Precise budget control
  • Cross-platform visibility
Shape Software is very user-friendly and easy to set up. The controls and settings are very straightforward and the core functions (onboarding new accounts, creating new budgets, managing budgets, etc) are easily understood. The customizable alerts and budget intervals provide modularity for different situations and provide significant peace-of-mind. The automations are less impressive in that they generally conflict with ad platform automation in my opinion. Automated bidding and budgeting is hindered by third-party automations like Shape Software and the performance Shape Software features provide doesn't justify forgoing that technology in the ad platforms in my opinion.

Do you think Shape Software delivers good value for the price?

Yes

Are you happy with Shape Software's feature set?

Yes

Did Shape Software live up to sales and marketing promises?

Yes

Did implementation of Shape Software go as expected?

Yes

Would you buy Shape Software again?

Yes

Shape Software is very easy to set up and use. The core functions and features require little explanation. The options and settings are easy to find and the capabilities of the platform are apparent to the user after just a few minutes of use.
I never had the need or opportunity to work with support.
Shape Software is well suited when using "mainstream" ad platforms that have robust integrations. It also works well when budgets are set less frequently and are allowed to run unchanged for a set period of time. Shape Software gets less accurate when frequent budget changes need to be made and when using ad platforms with little to no support built into Shape Software.

Shape Software Feature Ratings

Integration with email client (e.g., Outlook or Gmail)
7
Reporting
7
API for custom integration
5
Role-based user permissions
8
Single sign-on capability
8
Not Rated