TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    SiftHub

    Score8.7 out of 10
    N/ASiftHub is a revenue acceleration AI platform that serves as a central hub to collate and sift through all conversations, knowledge and deal context scattered across Drive, Sharepoint, Confluence, Gong, any CRM, Slack, and Zendesk.N/A
    Pricing
    Hearsay, now part of YextSiftHub
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextSiftHub
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextSiftHub
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Conversica
    Score4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextSiftHub
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.5
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    7.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextSiftHub
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    SiftHub
    Best suited for the scenarios where a Company receives a good number of RFP's/tenders or any questionnaires from their customers and there are different stakeholders internally who are responsible for entering the answers and approving it as well. Less appropriate where company has not maintained the documents or repository that is must for generating the relevant answers. Also companies which have lesser RFP participation may not use the tool that much
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    SiftHub
    • Sales Enablement
    • AI Sales Assistant
    • RFP
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    SiftHub
    • I use SiftHub for getting answers for different entities and the answer that I receive is not specific or related to the entity that I need answer for
    • The web application can be made more user friendly as i use chrome extension more often than not as it is a bit complicated.
    • Evidence attachment feature is missing. There are questionnaires that needs evidences to be attached that we are doing manually as of now
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    SiftHub
    Overall usability is ok. Lots of features and buttons everywhere, unsure what value each feature adds exactly.
    Incentivized
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    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    SiftHub
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    SiftHub
    Better UI Better Pricing Better Support Less complicated web application Ease of use of chrome extension
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    SiftHub
    • Time saved in finding the best answers to a product question
    • Controlled context environment enables low hallucination
    Incentivized
    Read full review
    ScreenShots