Item: SiftHub
Rating: 8
Author: Zaid Meccai

Overall Satisfaction with SiftHub

Use Cases and Deployment Scope

We tried SiftHub to helps answer RFPs with a quick turn around time and a good degree of accuracy. The sales function also uses it to help answer technical questions and questionnaires around the product capabilities, compliance and integration frameworks. Recently we also tried using their AI teammate feature to help sales function summarise deal actions.

Pros and Cons

Pros

Sales Enablement
AI Sales Assistant
RFP

Cons

Some missing integrations ex:Salesforce
Higher level of accuracy to responses
End to end seamless RFP automation

Return on Investment

Time saved in finding the best answers to a product question
Controlled context environment enables low hallucination

Usability

Overall usability is ok. Lots of features and buttons everywhere, unsure what value each feature adds exactly.

Alternatives Considered

Responsive

Cheaper product, more agile team, better support

Key Insights

Do you think SiftHub delivers good value for the price?

Not sure

Are you happy with SiftHub's feature set?

Yes

Did SiftHub live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SiftHub go as expected?

Yes

Would you buy SiftHub again?

Yes

Other Software Used

Avoma, Salesforce Sales Cloud, Anthropic Claude

Likelihood to Recommend

Good- Ability to maintain company specific context to help answer any question a prospect/client might have. Ability to form and maintain specific collections of documents to answer from. Bad- Missing Salesforce Integration that can plug data into the CRM automatically.
Overall- Good Product that can superpower sales function immensely.

Comments

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Good Product, room for improvement