Item: SiftHub
Rating: 9
Author: Verified User

Overall Satisfaction with SiftHub

Use Cases and Deployment Scope

I use SiftHub for answering all the Client faced documents like RFP questionnaires, Due Diligence questionnaires and in day to day questions that I have on Company's policies

Pros and Cons

Pros

All the relevant resources are conveniently located in one place, which makes it easier to find the answers I need. And the chrome extension eases the process.
SiftHub has been helpful to me when it comes to answering lengthy and detailed questionnaires that I receive from both prospective and existing clients. These questionnaires are either for RFP's or for Vendor Due Diligence
Internal collaboration helps me to coordinate with all the teams who are responsible for filling up the questionnaires. Also it helps me in evidence collection which I can locate from the source of the answers that are generated using SiftHub

Cons

I use SiftHub for getting answers for different entities and the answer that I receive is not specific or related to the entity that I need answer for
The web application can be made more user friendly as i use chrome extension more often than not as it is a bit complicated.
Evidence attachment feature is missing. There are questionnaires that needs evidences to be attached that we are doing manually as of now

Return on Investment

From my role perspective, I can not comment on ROI but SiftHub has helped us in effectively managing the RFP process internally. It reduces the time that we spent on these submissions which overall impacts the ROI
It helps us in maintaining the robust repository which in turn helps us in getting upto date and relevant answers
We have significantly increased our RFP participation in the geographies that we operate. Internally also there are more people using the tool in there day to day use to get relevant answers. In short, it saves everyone's time.

SiftHub has been helpful to me and my team when it comes to answering lengthy and detailed questionnaires and filling up RFP's that I receive from both prospective and existing clients. Adaptation of the tool also has been great in the organization.
The usability is great because of chrome extension.

Alternatives Considered

Responsive

Better UI
Better Pricing
Better Support
Less complicated web application
Ease of use of chrome extension

Key Insights

Do you think SiftHub delivers good value for the price?

Yes

Are you happy with SiftHub's feature set?

Yes

Did SiftHub live up to sales and marketing promises?

Yes

Did implementation of SiftHub go as expected?

Yes

Would you buy SiftHub again?

Yes

Other Software Used

Avoma, Atlassian Jira, SpotDraft

Likelihood to Recommend

Best suited for the scenarios where a Company receives a good number of RFP's/tenders or any questionnaires from their customers and there are different stakeholders internally who are responsible for entering the answers and approving it as well.

Less appropriate where company has not maintained the documents or repository that is must for generating the relevant answers. Also companies which have lesser RFP participation may not use the tool that much

Comments

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SiftHub accelerated our RFP and Client Questionnaire responses with AI