Hearsay, now part of Yext vs. Smartvel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hearsay, now part of Yext
Score 8.9 out of 10
N/A
After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
Smartvel
Score 10.0 out of 10
N/A
N/AN/A
Pricing
Hearsay, now part of YextSmartvel
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Hearsay, now part of YextSmartvel
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Hearsay, now part of YextSmartvel
Considered Both Products
Hearsay, now part of Yext
Chose Hearsay, now part of Yext
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it …
Smartvel

No answer on this topic

Features
Hearsay, now part of YextSmartvel
Content Creation
Comparison of Content Creation features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Smartvel
9.7
Ratings
21% above category average
Ideation00 Ratings9.00 Ratings
Content collaboration00 Ratings10.00 Ratings
Content calendar00 Ratings10.00 Ratings
Content Publishing
Comparison of Content Publishing features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Smartvel
8.0
Ratings
2% above category average
Content hub00 Ratings8.00 Ratings
Forms / Gated content00 Ratings8.00 Ratings
Embedded CTAs00 Ratings8.00 Ratings
Content distribution00 Ratings8.00 Ratings
Content promotion00 Ratings8.00 Ratings
Content automation00 Ratings8.00 Ratings
Content Reporting & Analytics
Comparison of Content Reporting & Analytics features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Smartvel
8.0
Ratings
7% above category average
Closed-loop tracking and reporting00 Ratings8.00 Ratings
Content performance analytics00 Ratings8.00 Ratings
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Hearsay, now part of YextSmartvel
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Dialpad Support
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CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
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Verint Community
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Vyond
Vyond
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All AlternativesView all alternativesView all alternatives
User Ratings
Hearsay, now part of YextSmartvel
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Hearsay, now part of YextSmartvel
Likelihood to Recommend
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
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It’s takes weight off your staff and allows them to concentrate on sales but also allows your staff to have the first hand knowledge of the tool by using themselves so they can guide the customer if needed. I personally like this type of thing as a self server type of customer
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Pros
  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
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  • Adaptable
  • Quick
  • Clear
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Cons
  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
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  • Translator tool can always be improved
  • They have had to adapt the service so dilution could be an issue
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Usability
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
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Support Rating
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
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Alternatives Considered
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
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No answers on this topic
Return on Investment
  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
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  • Reduced cost
  • Increased confidence
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ScreenShots