Name: Smartvel
Rating: 10 (1 reviews)
Author: Smartvel

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Flowchart

Development

Higher Education

Education

Association Management

Business Intelligence (BI)

Collaboration

Data Extraction

Embedded Business Intelligence (BI)

File Sync

Risk Management

Streaming Analytics

Visual Collaboration

Enterprise

Accounting

Budgeting and Forecasting

Crypto Accounting

Loan Origination

Payment Gateway

Payment Orchestration

Finance and Accounting

Applicant Tracking

Background Check

Contractor Management

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Compliance

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Authorization

C/C++ Integrated Development Environments

Cloud Storage

Container Management

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Incident Response

Integration Platform as a Service (iPaaS)

Managed Private Cloud

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Tower Servers

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Email Marketing

Event Registration

Heatmap and Session Recording

Landing Page

Marketing Automation

Personalization Engines

Public Relations (PR)

Retail Media Advertising

SMS Marketing

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Video

Video Editing

Web Analytics

Marketing

Project Management

Prototyping

Professional Services

Customer Relationship Management (CRM)

Sales Pipeline

Sales

Antivirus

Security

Automotive

Forestry

Vertical-Specific

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Smartvel is an AI-powered travel content solution that aims to enhance the customer journey and improve the overall travel experience. The product is designed for businesses of various sizes in the travel and tourism industry, including airlines, hotels, online travel agencies, cruise lines, and tourism boards. According to Smartvel, the product is used by professionals in travel agencies, the hospitality industry, airlines, online travel agencies (OTAs), tourism boards, finance and insurance companies, mobility companies, and food and beverage companies. With its range of features, Smartvel aims to empower businesses to provide personalized and engaging travel content to their customers.

## Key Features

**AI-Enriched Travel Content Solutions**: Smartvel's AI-powered technology gathers, classifies, curates, and translates content from numerous websites, offering adaptable solutions that align with the brand identity of the company.

**Destination Content**: Smartvel provides expertly curated travel guides, trip planning tools, insider tips, and a comprehensive event calendar to deliver tailored recommendations based on customer needs. The content is customizable and can be seamlessly integrated into various digital platforms.

**EntryDocs: Travel Requirements Made Easy**: EntryDocs is a solution that offers an advisory hub with comprehensive information about travel requirements, including documents, visas, health information, and personalized requirements. Smartvel claims that this solution simplifies travel planning by providing accurate and centralized travel information from official global sources.

**Experiential Content: A Live Calendar of the City**: Smartvel's experiential content solution enables companies to share upcoming concerts, sporting events, exhibitions, festivals, and other experiences worldwide. The content is customizable and can be integrated into websites, apps, and other digital platforms.

**Trip Planner**: Smartvel's Trip Planner is an interactive tool that enables travelers to plan their trips by providing personalized recommendations for restaurants, must-visit locations, tours and activities, and a live local agenda. The vendor states that this tool enhances the customer experience by ensuring unforgettable experiences and helping travelers make the most of their stay.

**Travel Tips**: Smartvel offers essential Travel Tips to ensure successful trips. These tips cover various topics such as transportation options, currency, the best time to visit, safety recommendations, and destination highlights. The content is customizable and can be integrated into landing pages, emails, newsletters, blogs, and social media platforms.

**Event Calendar**: Smartvel's Event Calendar provides an up-to-date agenda of personalized events, including music festivals, art and cultural events, sports events, and local activities. The content is customizable and can be integrated into websites, apps, and other digital platforms, according to the vendor.

**Data Utilization**: Smartvel enables companies to leverage data to target offers and provide personalized services. By utilizing customer data, companies can tailor their offerings and provide relevant recommendations to enhance the customer experience, according to the vendor.

**Customizable Content**: Smartvel allows companies to customize the content to match their brand's style and cater to their audience's preferences. Companies can personalize the content categories and tags to tailor the travel experience to their customers' interests. The widgets and APIs provided by Smartvel can be seamlessly integrated into companies' websites and apps, offering a customized and branded experience, according to the vendor.

**API Integration**: According to Smartvel, the product's API allows companies to maximize its potential and leverage its technology to the fullest. Companies can easily integrate Smartvel's API within 24 hours, enabling convenient access to destination content and enhancing the customer journey.

Customizable and easy to implement: Several users have praised Smartvel for being highly customizable and easy to integrate into different channels. It has been described as a seamless integration process that allows for effective implementation in various platforms, making it adaptable to specific needs.

User-friendly interface: Many reviewers have appreciated the user-friendly nature of Smartvel's system. They have highlighted how it simplifies the travel planning process for their customers, providing an easy-to-use interface that helps them plan their trips effectively.

Responsive support team: The support team of Smartvel has received positive feedback from multiple users. Reviewers have acknowledged their constant effort to adapt the product according to their specific requirements and commended their responsiveness when discussing modifications or addressing any concerns, indicating a customer-centric approach.

Lack of Customization Options: Some users have expressed frustration over the limited customization options available in Smartvel's widget. They feel that certain sections cannot be personalized to meet their specific needs, which can hinder their ability to provide a tailored experience for their customers.

Missing Important Information: Several users have mentioned that there are important pieces of information missing from Smartvel's content. Specifically, some reviewers have pointed out the absence of migratory information and other sanitary documents like yellow fever requirements. This forces users to constantly request updates, which can be time-consuming and inconvenient.

Difficulty Consuming Content Across Multiple Channels: According to user feedback, Smartvel could improve its formats and solutions for consuming content across multiple channels. Some customers have found it challenging to seamlessly access and utilize the platform's content on different platforms or devices. Enhancements in this area would enhance user experience and streamline workflow processes.

Smartvel has proven to be a valuable tool for users in managing the COVID-19 crisis and providing real-time information about restrictions to their clients. Users appreciate the product's quick and frequent updates, ensuring that they always have the most up-to-date data at their fingertips. This has been particularly useful during these difficult times when regulations are constantly changing. The partnership between customers and Smartvel is highly regarded, with users expressing satisfaction with the support provided by the Smartvel team throughout challenging situations. 

Furthermore, users find integrating Smartvel into their existing systems to be a seamless process. The product's easy integration allows users to incorporate it into their workflows without much hassle or disruption. The professionalism and willingness of the Smartvel team to assist users in achieving their goals have been widely praised. Users view Smartvel as a reliable partner in the industry, as it understands their needs and actively seeks feedback for continuous improvement. Overall, users have found Smartvel to be a valuable solution that addresses their needs during the COVID-19 crisis and beyond.

Accessily is a platform for brands and companies to fully own the Articles & guest posts marketing channel. The platform can be used standalone or Accessily users can partner with their agency team for full service strategy and program.

Basic

Plus

Advanced

MarketMuse is a search engine marketing platform built around features such as site auditing, content quality grading, and content analysis.

Free

Standard

Premium

Smartvel

Content marketing is any marketing format that involves the creation and sharing of media and publishing content in order to acquire customers. Content Marketing’s basic premise is to provide some valuable information that stops short of a direct sales pitch or call to action, but which seeks to positively influence a customer in some way. This information can be presented in a variety of media, including news, video, white papers, ebooks, infographics, case studies, how-to's, Q&A’s, photos, etc. Content marketing software is designed to assist in building this content by scouring the web for relevant articles and managing and organizing marketing assets.

Content Marketing

Likelihood to Recommend

Content Creation

Content Publishing

Content Reporting & Analytics

Ideation

Content collaboration

Content calendar

Content hub

Forms / Gated content

Embedded CTAs

Content distribution

Content promotion

Content automation

Closed-loop tracking and reporting

Content performance analytics

Features related to the creation of content for marketing purposes.

Includes tools for creative development, such as ideation workspaces, guides to certain topics or channels, briefs, recommendations, and/or access to agencies.

Approval workflows

Allows users to lay out and track, in some cases automatically, workflows for content approval.

Includes features for collaborating on content that is created internally or commissioned/licensed from external sources.

Allows users to schedule and plan the creation and/or distribution of content.

Network for content licensing/production

Includes access to a database of content that can be licensed or a talent network for licensed content production.

Payment/Resource management

Allows users to budget for content creation costs and/or make payments to contractors, agencies, etc.

Features related to the organization and distribution of marketing content.

Platform has a central location, such as a gallery or repository, for organizing all content. This enables easy internal access, and may allow for automated or personalized distribution.

Users can set up forms for lead generation, which can be used to gate content. Forms may pop-up (to gate the site itself) or prompt users to register for a download.

Supports the creation of embedded Calls To Action, which are forms or links embedded in the content or the content stream.

Allows users to push content to different channels, such as social media or websites, from within the tool. This may be handled via integrations.

Includes tools for promoting content by connecting to paid and earned media channels.

Allows users to set up automated distribution, personalization and/or curation.

Features related to tracking, measuring, and analyzing content creation processes and content performance.

Audience profiling and targeting

Determines profiles—types that can be used for segmentation—based on audience behavior or demographics. Helps deliver targeted content via website personalization and/or marketing automation campaigns.

Tracks the impact of content on the buyer’s/customer’s journey and ROI.

Provides insights around how individual pieces of content are performing. Content performance is measured in terms of engagement and/or conversion by piece of content, by channel.

Campaign optimization dashboard

Provides a quick view on content performance and allows users to make changes to which channels and which content is being promoted or displayed.

Competitive analytics

Provides a view on competitors' content performance and/or strategy for comparison.

Content production analytics

Analytics around time and money spent for content production.

Page-level engagement analytics

Analytics around audience engagement with individual pages of content, for a granular look at content performance.

Salesforce Sales Cloud

Salesforce Commerce Cloud

OneTrust Privacy Automation

Infinity

//Commerce

Customer Implementation Manager

Smartvel 2024-03-22 01:40:06

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Initially bought in to help us keep up with the changes of covid rules me now helps us reduce inbound contacts by having our guests use Smartvel for their visa requirements. We were the first cruise company to use the system. It allowed us a certain level of automation installing the tool

Translator tool can always be improved
They have had to adapt the service so dilution could be an issue

Salesforce Commerce Cloud, OneTrust Privacy and Data Governance Cloud, Infinity

Smartvel

Overview

What is Smartvel?