Overall Satisfaction with Smartvel
Initially bought in to help us keep up with the changes of covid rules me now helps us reduce inbound contacts by having our guests use Smartvel for their visa requirements. We were the first cruise company to use the system. It allowed us a certain level of automation installing the tool
- Adaptable
- Quick
- Clear
- Translator tool can always be improved
- They have had to adapt the service so dilution could be an issue
- Reduced cost
- Increased confidence
Do you think Smartvel delivers good value for the price?
Yes
Are you happy with Smartvel's feature set?
Yes
Did Smartvel live up to sales and marketing promises?
Yes
Did implementation of Smartvel go as expected?
Yes
Would you buy Smartvel again?
Yes