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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    telecrm

    Score9.3 out of 10
    N/Atelecrm is a CRM built to streamline telecalling and sales management. It combines calling, WhatsApp, SMS, and email, helping teams stay organized, follow up faster, and manage leads more efficiently without switching between tools.

    $261

    billed quarterly for 3 users (minimum)

    Pricing
    Hearsay, now part of Yexttelecrm
    Editions & Modules
    No answers on this topic
    Core CRM
    $19
    per month (billed annually) per user
    Core CRM
    $29
    per month (billed quarterly) per user
    Offerings
    Pricing Offerings
    Hearsay, now part of Yexttelecrm
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—30% discount for annual billing. 3 user minimum for all plans.
    More Pricing Information
    Features
    Hearsay, now part of Yexttelecrm
    Sales Force Automation
    Comparison of Sales Force Automation features of Hearsay, now part of Yext and telecrm
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    telecrm
    8.7
    1 Ratings
    10% above category average
    Customer data management / contact management00 Ratings9.01 Ratings
    Workflow management00 Ratings9.01 Ratings
    Opportunity management00 Ratings8.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.01 Ratings
    Quote & order management00 Ratings8.01 Ratings
    Interaction tracking00 Ratings9.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Hearsay, now part of Yext and telecrm
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    telecrm
    8.0
    1 Ratings
    4% above category average
    Call center management00 Ratings8.01 Ratings
    Help desk management00 Ratings8.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Hearsay, now part of Yext and telecrm
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    telecrm
    7.5
    1 Ratings
    3% below category average
    Lead management00 Ratings9.01 Ratings
    Email marketing00 Ratings6.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Hearsay, now part of Yext and telecrm
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    telecrm
    8.0
    1 Ratings
    4% above category average
    Task management00 Ratings8.01 Ratings
    Reporting00 Ratings8.01 Ratings
    Customization
    Comparison of Customization features of Hearsay, now part of Yext and telecrm
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    telecrm
    8.0
    1 Ratings
    5% above category average
    Custom fields00 Ratings8.01 Ratings
    Custom objects00 Ratings8.01 Ratings
    Scripting environment00 Ratings8.01 Ratings
    API for custom integration00 Ratings8.01 Ratings
    Security
    Comparison of Security features of Hearsay, now part of Yext and telecrm
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    telecrm
    7.5
    1 Ratings
    11% below category average
    Single sign-on capability00 Ratings7.01 Ratings
    Role-based user permissions00 Ratings8.01 Ratings
    Social CRM
    Comparison of Social CRM features of Hearsay, now part of Yext and telecrm
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    telecrm
    7.5
    1 Ratings
    0% below category average
    Social data00 Ratings8.01 Ratings
    Social engagement00 Ratings7.01 Ratings
    Platform
    Comparison of Platform features of Hearsay, now part of Yext and telecrm
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    telecrm
    9.0
    1 Ratings
    17% above category average
    Mobile access00 Ratings9.01 Ratings
    Best Alternatives
    Hearsay, now part of Yexttelecrm
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of Yexttelecrm
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of Yexttelecrm
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Flamon Cloudtech Pvt. Ltd.
    If you are into core sales, lead qualification, conversion and followups then this is the best tool for you and your team. WhatsApp integration is as add on advantage for leadqualification. and mobile logins is veery benificial for field sales
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Flamon Cloudtech Pvt. Ltd.
    No answers on this topic
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Flamon Cloudtech Pvt. Ltd.
    No answers on this topic
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Flamon Cloudtech Pvt. Ltd.
    If fulfils all the required things needed for the team. and very esay to use and setup. for new members also it is very easy to manage the leads. customisable lead stages can be used as per the sales owner. It the best CRM for telecaller and sales team.
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Flamon Cloudtech Pvt. Ltd.
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Flamon Cloudtech Pvt. Ltd.
    No answers on this topic
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Flamon Cloudtech Pvt. Ltd.
    • We needed a crm mainly for telecaller team and sales team but all the crm have a lot of features along which these so they are very costly, but telecrm has the exact thing we needed
    Read full review
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