Best CRM for Sales team
Use Cases and Deployment Scope
I'm in a real-estate, here in our company we add all our leads in telecrm assigned to every team. the telecaller team qualifies the leads and them we convert team. We all use telecrm day in and day out. We track our all the leads in the crm all the interaction and lead status everything can be seamlessly done. The best part is WhatsApp integration. We can run WhatsApp campaigns in telecrm; creating campaign flows is very easy, and the UI is very user-friendly. And we get a mobile app as well to that we dont have to be in front of system always which is not possible as being the part of field work.
Pros
- Assigning the leads to sales owner and tracking the interraction
- WA integration which helps to qualify the leads
- very helpful and tharough features for telecaller team
Cons
- Email marketing integration is very difficult
- implementation of whatsapp integration takes a lot of time
Return on Investment
- We needed a crm mainly for telecaller team and sales team but all the crm have a lot of features along which these so they are very costly, but telecrm has the exact thing we needed
Usability
Alternatives Considered
Freshchat and Odoo
Other Software Used
Freshchat, Odoo
