HelloTeam vs. Proliant

Overall, I would generally recommend Proliant to a colleague as I think the system and structure has great bones and is generally very easy to use. However, if a colleague was needing a system with a robust reporting system or access to immediate support, I would be less likely to recommend the system.

Incentivized

• Some of the help for the training modules, [...] has been fantastic
• [...] has also been really helpful
• Adding a new employee to the system has been relatively easy and simple to do

Incentivized

• Reporting is limited to data that is pulled by pay period--not by date worked, so if trying to determine how much an employee earned during a quarter--you have to calculate this manually
• Employee records are limited to admin only viewing--so managers can not see payrates, upload documents to employee files or update expiration dates to licenses, etc
• User guides in the knowledge base are out of date and don't cover the recent updates to the system--or outline processes that are no defunct
• Limited integrations with other HR platforms are available. Ex--outside ATS, candidate assessment tools

For the most part, the system is very easy to use and navigate. There have been a few areas that have proven to be a challenge and time suck (org chart, custom reporting, change log issues, time administration issues) which is why I rated it an 8.

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

• i am not able to give this information because I don't believe our firm fully uses Proliant
• I was just made aware of some of the benefits Proliant can offer through this survey
• The only negative is that when the "pre-wire" requirement was activated this year, we were not told ahead of time and it caused a lot of confusion and delay when we tried to process the first partner payroll in January.