TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Help Lightning

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…

    $75,000

    per year

    Priority Matrix

    Score10 out of 10
    N/APriority Matrix is a prioritization, collaborative, task management software used by more than 2500 businesses worldwide and 85,000 paid customers. Priority Matrix is used by customers who need visibility and alignment in team priorities. Priority Matrix uses the 4-quadrants to help customers prioritize by critical and urgency.

    $10

    per month

    Pricing
    Help LightningPriority Matrix
    Editions & Modules
    Enterprise
    $75,000
    per year per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    Help LightningPriority Matrix
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.30-day money back guarantee. Free 14-day trial.
    More Pricing Information
    Features
    Help LightningPriority Matrix
    Project Management
    Comparison of Project Management features of Help Lightning and Priority Matrix
    Feature
    Help Lightning
    -
    Ratings
    Priority Matrix
    8.4
    1 Ratings
    9% above category average
    Task Management00 Ratings10.01 Ratings
    Resource Management00 Ratings8.01 Ratings
    Gantt Charts00 Ratings9.01 Ratings
    Scheduling00 Ratings8.01 Ratings
    Workflow Automation00 Ratings5.01 Ratings
    Team Collaboration00 Ratings10.01 Ratings
    Support for Agile Methodology00 Ratings10.01 Ratings
    Support for Waterfall Methodology00 Ratings6.01 Ratings
    Email integration00 Ratings10.01 Ratings
    Mobile Access00 Ratings10.01 Ratings
    Timesheet Tracking00 Ratings6.01 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Help Lightning and Priority Matrix
    Feature
    Help Lightning
    -
    Ratings
    Priority Matrix
    9.0
    1 Ratings
    16% above category average
    Project & financial reporting00 Ratings9.01 Ratings
    Best Alternatives
    Help LightningPriority Matrix
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    TeamViewer
    Score8.6 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Help LightningPriority Matrix
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Help LightningPriority Matrix
    Likelihood to Recommend
    Help Lightning
    I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
    Incentivized
    Read full review
    Appfluence
    If you're overwhelmed with too many things to do, and need help deciding which tasks to focus on, Priority Matrix is for you. Priority Matrix uses the classic Eisenhower matrix methodology which has been shown to be really effective for this purpose. Now you can use an app for that, instead of a piece of paper or Excel.
    Read full review
    Pros
    Help Lightning
    • Sharing graphics, images and other resources.
    • Connect remotely with different experts.
    • Favors team work, even remotely.
    Incentivized
    Read full review
    Appfluence
    • Focus on high-impact work
    • Reach inbox zero
    • Reduce internal email messages
    Read full review
    Cons
    Help Lightning
    • It needs a strong network or signal connection.
    • Nothing else.
    Incentivized
    Read full review
    Appfluence
    • It works better if you're familiar with the Eisenhower matrix
    Read full review
    Alternatives Considered
    Help Lightning
    I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
    Incentivized
    Read full review
    Appfluence
    The focus of Priority Matrix is on prioritization. Other apps exist that do a fine job with task and project management, but none of them equal Priority Matrix in terms of focusing your attention on the right task. The 80/20 principle that people often talk about (80% of the results come from 20% of the inputs) is clearly visible when you use PM.
    Read full review
    Return on Investment
    Help Lightning
    • Makes work team better, even remotely.
    • Allows to share important information and get constantly retro alimentations.
    • Helps us to respect the Covid-19 prevention measures, while continue working.
    Incentivized
    Read full review
    Appfluence
    • Less context switching due to having all the Microsoft integrations
    • Having everyone work on the right task without need for frequent sync meetings
    • Reaching inbox zero with peace of mind
    Read full review
    ScreenShots

    Help Lightning Screenshots

    Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.

    Priority Matrix Screenshots

    Product screenshot