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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Help Lightning

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…

    $75,000

    per year

    Titan.email

    Score7.9 out of 10
    N/ATitan is a customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers. With features such as Email templates, the ability to Schedule sends, Follow-up reminders, Read receipts and a lot more, Titan provides an email experience that streamlines productivity. Users can also manage a Calendar, Contact list, and storage which offers efficiency from within the…

    $2.19

    per month per user

    Pricing
    Help LightningTitan.email
    Editions & Modules
    Enterprise
    $75,000
    per year per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    Help LightningTitan.email
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.—
    More Pricing Information
    Best Alternatives
    Help LightningTitan.email
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    TeamViewer
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Help LightningTitan.email
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.8
    (2 ratings)
    User Testimonials
    Help LightningTitan.email
    Likelihood to Recommend
    Help Lightning
    I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
    Incentivized
    Read full review
    Titan.Mail
    Titan is a company that is well suited for corporations who need to manage professional services like data sheets and provide information to their clients. It is helpful to create more profitable margins and track excactly what is going on. They have great environmental resources and can support any going green initiatives
    Read full review
    Pros
    Help Lightning
    • Sharing graphics, images and other resources.
    • Connect remotely with different experts.
    • Favors team work, even remotely.
    Incentivized
    Read full review
    Titan.Mail
    • Document Managment
    • Timesheets
    • Analytics
    Incentivized
    Read full review
    Cons
    Help Lightning
    • It needs a strong network or signal connection.
    • Nothing else.
    Incentivized
    Read full review
    Titan.Mail
    • reports
    • shared live documents
    • data sheets
    Read full review
    Alternatives Considered
    Help Lightning
    I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
    Incentivized
    Read full review
    Titan.Mail
    Titan is better for just managing documents and planning in comparsion with GitHub which we still use in order to manage branches and builds of software that we are working on
    Incentivized
    Read full review
    Return on Investment
    Help Lightning
    • Makes work team better, even remotely.
    • Allows to share important information and get constantly retro alimentations.
    • Helps us to respect the Covid-19 prevention measures, while continue working.
    Incentivized
    Read full review
    Titan.Mail
    • increased profit
    • increased communication
    • compliance standards
    Read full review
    ScreenShots

    Help Lightning Screenshots

    Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.

    Titan.email Screenshots

    Screenshot of Rich WebmailScreenshot of Dark modeScreenshot of Schedule sendScreenshot of Follow up reminderScreenshot of Email templatesScreenshot of Read receipt