Help Lightning vs. Troop Messenger
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Lightning | Score10 out of 10 | Enterprise companies (1,001+ employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $75,000 per year |
Troop Messenger | Score9.8 out of 10 | N/A | Instant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is… | N/A |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help. | — | ||||||||||||||
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| Considered Both Products | No answer on this topic | No answer on this topic |
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| Would buy again | ||
No answers on this topic | 100% Would buy again 16 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 100% Delivers good value for the price 16 Answers | |
| Happy with the feature set | ||
No answers on this topic | 100% Happy with the feature set 16 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | 100% Implementation went as expected 16 Answers | |
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| Small Businesses | LogMeIn Rescue Score8.2 out of 10 | Flock Score9.5 out of 10 |
| Medium-sized Companies | BeyondTrust Remote Support Score8.6 out of 10 | SAP Ruum Score9 out of 10 |
| Enterprises | TeamViewer Score8.6 out of 10 | Cisco Business Edition 7000 (discontinued) Score9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Help Lightning | Troop Messenger | |
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| Likelihood to Recommend | 10.0 | 9.8 |
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| ScreenShots | Help Lightning Screenshots | Troop Messenger Screenshots |













