TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hetzner IaaS

    Score9.7 out of 10
    N/AHetzner is a professional web hosting provider and data center operator offering a range of IaaS and cloud services, as well as web hosting, managed or self-managed.N/A

    IONOS Hosting

    Score5.6 out of 10
    N/AIONOS a provider of cloud infrastructure, cloud services, and hosting headquartered in Germany, boasting more than eight million customer contracts. They provide individual web services including SSL certificates (provided by GeoTrust True BusinessID) , domain registration services, website hosting, and managed hosting services supporting WordPress, VPS hosting, and ASP.NET hosting.N/A
    Pricing
    Hetzner IaaSIONOS Hosting
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hetzner IaaSIONOS Hosting
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hetzner IaaSIONOS Hosting
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Hetzner IaaS and IONOS Hosting
    Feature
    Hetzner IaaS
    8.6
    1 Ratings
    4% above category average
    IONOS Hosting
    -
    Ratings
    Service-level Agreement (SLA) uptime9.01 Ratings00 Ratings
    Elastic load balancing10.01 Ratings00 Ratings
    Pre-configured templates8.01 Ratings00 Ratings
    Monitoring tools5.01 Ratings00 Ratings
    Pre-defined machine images9.01 Ratings00 Ratings
    Operating system support10.01 Ratings00 Ratings
    Security controls9.01 Ratings00 Ratings
    Best Alternatives
    Hetzner IaaSIONOS Hosting
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    Namecheap
    Score6.2 out of 10
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hetzner IaaSIONOS Hosting
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Hetzner IaaSIONOS Hosting
    Likelihood to Recommend
    Hetzner
    Very affordable cloud server solution for people who can set up their own servers. There are quite a lot of regions (but sadly no Frankfurt) as well as a lot of templates to get started quickly with the servers, including Coolify, which allows you to run a PaaS inside Hetzner without too much hassle.
    Incentivized
    Read full review
    IONOS, Inc
    I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
    Incentivized
    Read full review
    Pros
    Hetzner
    • VPS/Cloud servers.
    • Networking
    • Load balancers.
    • Configuration via UI.
    • Volumes
    Incentivized
    Read full review
    IONOS, Inc
    • Private registration: 1&1 offers free private registration which makes them an automatic favorite.
    • Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
    • Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.
    Incentivized
    Read full review
    Cons
    Hetzner
    • No-downtime upgrade - lately we've had 2 forced downtimes because of planned maintenance, which is not very nice, but we managed.
    • Managed databases would be amazing.
    • Any kind of PAAS for running containerized apps (even though I think that's past what they want to be).
    Incentivized
    Read full review
    IONOS, Inc
    • From my experience, customer services does not know how to address issues in an understandable language
    • I feel that they arbitrarily overcharge w/o any explanation
    • In my opinion it is really pricey
    Read full review
    Usability
    Hetzner
    I think the UI is best-in-class, really. The UX is very though-through and nothing is missing or out of place. Kudos to their designer. Design is great, but they also have a CLI, which could be quite handy for AI agents. I think it has the foundation to scale the offering into something great, given the quality of everything they put out.
    Incentivized
    Read full review
    IONOS, Inc
    No answers on this topic
    Reliability and Availability
    Hetzner
    No answers on this topic
    IONOS, Inc
    In over 8 years of operations, we have not had a single outage that affected us.
    Incentivized
    Read full review
    Performance
    Hetzner
    No answers on this topic
    IONOS, Inc
    The email system has not impeded out mail flow in any way, and we do not notice the delays we sometimes see with other systems that include spam/junk mail filtering.
    Incentivized
    Read full review
    Alternatives Considered
    Hetzner
    We chose it because of price, because it's like 5-6 times cheaper while offering top-tier features and quality for a SAAS business. Also, we observed that they kept adding new features, so we were sure we could stick with them (Volumes, Private Networks, and other features were added after we had already become customers).
    Incentivized
    Read full review
    IONOS, Inc
    Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
    Incentivized
    Read full review
    Scalability
    Hetzner
    No answers on this topic
    IONOS, Inc
    The scalability of the email solution far exceeds our needs and would be suitable for organizations not looking for an enterprise sized multipurpose solution (O365, Google Workspace, etc).
    Incentivized
    Read full review
    Return on Investment
    Hetzner
    • Hetzner allowed us to retain great margins on our business.
    • Hetzner allowed us to experiment with various self-hosted tools to safe money.
    • It allows us to run the fast http servers without breaking the bank.
    Incentivized
    Read full review
    IONOS, Inc
    • 1&1 host our email and domains adequately. We can easily add and remove emails as needed.
    • 1&1 also works with our website platform, Memberclicks.
    Incentivized
    Read full review
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