Hetzner IaaS vs. Navisite Managed Infrastructure Services (NaviCloud)

Very affordable cloud server solution for people who can set up their own servers. There are quite a lot of regions (but sadly no Frankfurt) as well as a lot of templates to get started quickly with the servers, including Coolify, which allows you to run a PaaS inside Hetzner without too much hassle.

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Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.

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• VPS/Cloud servers.
• Networking
• Load balancers.
• Configuration via UI.
• Volumes

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• 24/7 monitoring
• Immediate notification in the event of failures
• Dedicated Senior DBA
• Dedicate Account rep

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• No-downtime upgrade - lately we've had 2 forced downtimes because of planned maintenance, which is not very nice, but we managed.
• Managed databases would be amazing.
• Any kind of PAAS for running containerized apps (even though I think that's past what they want to be).

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• San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
• Avoiding too many management changes will help create good connection with individuals for sustained harmony

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Price and facility equipment, location of the hosting facility factor into the decision to renew

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I think the UI is best-in-class, really. The UX is very though-through and nothing is missing or out of place. Kudos to their designer. Design is great, but they also have a CLI, which could be quite handy for AI agents. I think it has the foundation to scale the offering into something great, given the quality of everything they put out.

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We chose it because of price, because it's like 5-6 times cheaper while offering top-tier features and quality for a SAAS business. Also, we observed that they kept adding new features, so we were sure we could stick with them (Volumes, Private Networks, and other features were added after we had already become customers).

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Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

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• Hetzner allowed us to retain great margins on our business.
• Hetzner allowed us to experiment with various self-hosted tools to safe money.
• It allows us to run the fast http servers without breaking the bank.

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• Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
• Data team not on call 24/7
• Navisite team will try to fix issue if possible - e.g. shrink log files that have grown

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