Cost savings from not having DBA on staff
December 19, 2021

Cost savings from not having DBA on staff

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Navisite Managed Infrastructure Services (NaviCloud)

Navisite manages 24/7 monitoring of our production SQL Servers. This helps because we do not have a dedicated DBA on staff.
  • 24/7 monitoring
  • Immediate notification in the event of failures
  • Dedicated Senior DBA
  • Dedicate Account rep
  • Not very pro-active outside of monitoring
  • Previous account rep was not customer focused
  • The ticketing system they use, Proximity can be flaky. Sometimes, do not receive ticket updates
  • 24/7 monitoring
  • Cost saving from not having a full-time DBA on staff
  • Access to dedicated DBA in the event of a critical situation
  • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
  • Data team not on call 24/7
  • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

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Helps us not have to keep a full-time DBA on staff, cheaper to pay Navisite for this service. On top of job failures/server issues. Limited to a certain number of production servers, we have an assigned number of hours outside of monitoring, not very proactive on using those hours. Other vendors do not have a server limit on monitoring.

Navisite Managed Infrastructure Services (NaviCloud) Feature Ratings

Service-level Agreement (SLA) uptime
Dynamic scaling
Monitoring tools