Cost savings from not having DBA on staff
December 19, 2021

Cost savings from not having DBA on staff

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Navisite Managed Infrastructure Services (NaviCloud)

Navisite manages 24/7 monitoring of our production SQL Servers. This helps because we do not have a dedicated DBA on staff.
  • 24/7 monitoring
  • Immediate notification in the event of failures
  • Dedicated Senior DBA
  • Dedicate Account rep
  • Not very pro-active outside of monitoring
  • Previous account rep was not customer focused
  • The ticketing system they use, Proximity can be flaky. Sometimes, do not receive ticket updates
  • 24/7 monitoring
  • Cost saving from not having a full-time DBA on staff
  • Access to dedicated DBA in the event of a critical situation
  • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
  • Data team not on call 24/7
  • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

Do you think Navisite Managed Infrastructure Services (NaviCloud) delivers good value for the price?

Yes

Are you happy with Navisite Managed Infrastructure Services (NaviCloud)'s feature set?

Yes

Did Navisite Managed Infrastructure Services (NaviCloud) live up to sales and marketing promises?

Yes

Did implementation of Navisite Managed Infrastructure Services (NaviCloud) go as expected?

Yes

Would you buy Navisite Managed Infrastructure Services (NaviCloud) again?

Yes

Helps us not have to keep a full-time DBA on staff, cheaper to pay Navisite for this service. On top of job failures/server issues. Limited to a certain number of production servers, we have an assigned number of hours outside of monitoring, not very proactive on using those hours. Other vendors do not have a server limit on monitoring.

Navisite Managed Infrastructure Services (NaviCloud) Feature Ratings

Service-level Agreement (SLA) uptime
8
Dynamic scaling
8
Monitoring tools
8