Hitachi Enterprise Cloud vs. OpenText Dimensions CM

1) If you are gathering lots of data from many different points and transforming that data into something customized, and you need it secure yet accessible, this is a great option. 2) If you are looking for a platform and not just a service provider, this would be a great option. As a platform, there is a one-stop-shop feeling that gets you some better customer service and performance. But it also locks you into one provider, so don’t jump in if you feel like you’ll want a lot of flexibility. 3) Building or running VMware is really what this platform is all about. If you’re creating an app drawing from some complex data/sources, it’s an easier go with this tool than most others.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It fills a niche that was needed before we as a company fully embraced the cloud with Azure. It was a great introduction to the cloud and there are some features I wish were more readily available with some of our Azure tools. Staying on top of your expenses is much harder without the transparency Hitachi provides.
• It allows the small team managing it to simplify cloud operations using prebuilt computing and storage templates. Very easy to monitor, manage and optimize cloud operations.
• Pre-Engineered, turnkey solutions with prebuilt services make it quick and easy to select the service needed for each app. With many different suppliers, we cater to many different connectors.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
• Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
• Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Their ability to offer a public cloud solution that feels like a private cloud solution is a great feature, but not one that is easily understood outside of someone using the tool. I think they need more training and marketing around what they can do for cloud-native development.
• I think they are lacking a solution to play in other playgrounds easily. Many of their offerings are better than what Azure provides, so I think there is room for them to leverage Azure size with customized, personalized features.
• They really need something big to set them apart from the larger players in this space. I think of Snowflake with their amazing pricing model and the “oops!” button that undoes serious accidental deletes. Something like that would grow the user base and make it a major player.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
• My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Hitachi Enterprise Cloud is a pleasant surprise, offering better management and control of your cloud containers and VMware. It is a platform and contains all you need to get going, so there is great appeal in smaller companies and isolated divisions/departments in larger companies. If I were managing a small group with a specific endpoint I would no doubt choose a solution like this, but being a large corporation we tend to drive towards larger solutions with internal competencies to support those larger roll-outs.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The positive pricing aspect has been with the rate card and compute pricing transparency, being better able to manage the budget.
• It is a small solution for us, so we are probably not realizing the potential savings we could get by rolling all our corporate cloud work into a single solution, but it is also good to keep multiple irons in the fire, so to speak.
• The implementation has done very well in a small, controlled atmosphere. So while the ROI may not have been as high as we’d like to see, the success of the project has made it valuable none the less.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
• There has been no negative impact on our company.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info