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HMS Flow vs. Oracle OPERA Property Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HMS Flow

    N/A
    Small Businesses (1-50 employees)
    HMS Flow is a cloud-based hotel management platform that combines property management, channel distribution, a direct booking engine, housekeeping and guest CRM in a single browser-based system. It is aimed at independent and small-to-mid-size properties, including city and business hotels, boutique hotels, resorts and spa hotels, hostels, guesthouses and B&Bs, apart hotels and villas. Staff can work from any browser or from the Android and iOS apps. Core…

    $325

    per year per property

    Oracle OPERA Property Management

    Score8 out of 10
    N/AOracle Hospitality features the OPERA 5 property management solutions, which allow hoteliers to orchestrate the many facets of their business—including reservations, loyalty, and sales and catering. OPERA 5 fits hotels of all types, from independent properties to international resorts.N/A
    Pricing
    HMS FlowOracle OPERA Property Management
    Editions & Modules
    1 – 10 rooms
    €325
    per year per property
    11 – 20 rooms
    €385
    per year per property
    21 – 30 rooms
    €445
    per year per property
    31 – 40 rooms
    €505
    per year per property
    41 – 50 rooms
    €565
    per year per property
    No answers on this topic
    Offerings
    Pricing Offerings
    HMS FlowOracle OPERA Property Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is published in euros at hmsflow.com/pricing and is billed annually per property, based on room count. Because published pricing is in euros, no US dollar edition prices are listed. HMS Flow is sold as a single all-inclusive plan rather than feature tiers: every subscription includes the full platform - front office and PMS, channel manager, booking engine, housekeeping, guest CRM, rate shopping, reporting and the iOS and Android apps - with no per-user or per-seat charges, no setup fee and no commission on direct bookings taken through the built-in booking engine. A 14-day free trial is available without a credit card.—
    More Pricing Information
    User Ratings
    HMS FlowOracle OPERA Property Management
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HMS FlowOracle OPERA Property Management
    Likelihood to Recommend
    HMS Flow
    No answers on this topic
    Oracle
    Oracle Hospitality OPERA--Sales and Catering is suitable for handling all hotel procedures in the best possible way. It is also well suited to keep track of restaurant sales and all invoices issued on the current day are immediately recorded in the main database that collects all the administrative information of the company.
    Oracle Hospitality OPERA is not well suited for maintaining multiple sessions between departments. It causes software downgrades and loss of information if not handled properly.
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    Pros
    HMS Flow
    No answers on this topic
    Oracle
    • OPERA keeps a record of our activities at the hotel.
    • OPERA's interface is simple, empathetic and allows better communication between different departments.
    • OPERA allows its users to execute actions without moving from their posts.
    • Registering guests with OPERA is easier than with any similar program.
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    Cons
    HMS Flow
    No answers on this topic
    Oracle
    • OPERA is too slow to run for the first time and the problem persists in time.
    • That OPERA only opens through browsers like Internet Explorer takes away from the user's interest and makes it adapt to the slowness of the browser in question.
    • It does not allow autonomy in terms of software, which means that if you are occupying your session on the platform and another collaborator needs to use it because it causes crashes in the OPERA system, which causes problems.
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    Alternatives Considered
    HMS Flow
    No answers on this topic
    Oracle
    OPERA has taken a new perspective on how to manage the hospitality industry today and what holds it together with its predecessor Oracle Hospitality (formerly MICROS) is that it allows for better functionality in terms of its interface and the fact that MICROS is an outdated system makes it very susceptible to constant errors in its data system. OPERA, however, has proven itself in every aspect for which it was created and makes it suitable for the hospitality industry.
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    Return on Investment
    HMS Flow
    No answers on this topic
    Oracle
    • We have reached our occupancy goal in the first quarter of 2020 by using OPERA properly.
    • Housekeeping reports now better align with the maintenance checklist for repair requests, etc.
    • Our company has saved at least 27% in administrative costs and has spent 56% less than in previous years.
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