TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Homebase

    Score7.5 out of 10
    N/AHomebase in San Francisco offers restaurants, hotels, hospitals, and retailers their employee scheduling and time tracking tools with scheduling optimization and team messaging for coordinating shifts; service includes a free time tracking app.

    $14

    per month

    HouseCall Pro

    Score8.5 out of 10
    N/AHouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.

    $65

    per month 1 user

    Pricing
    HomebaseHouseCall Pro
    Editions & Modules
    Essentials
    $14
    per month
    Plus
    $35
    per month
    All-in-one
    $70
    per month
    Basic
    Free
    Website Builder
    $25
    per month/add on
    Additional Users
    $30
    per user/per month
    Sales Proposal Tool
    $40
    per month/add on
    Recurring Servicing Plans
    $40
    per month/add on
    Start
    $65
    per month
    Grow
    $149
    per month
    Manage
    $229
    per month
    XL
    Contact sales team
    Offerings
    Pricing Offerings
    HomebaseHouseCall Pro
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    HomebaseHouseCall Pro
    Small Businesses
    When I Work
    Score6.5 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    When I Work
    Score6.5 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HomebaseHouseCall Pro
    Likelihood to Recommend
    8.0
    (3 ratings)
    8.0
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HomebaseHouseCall Pro
    Likelihood to Recommend
    Homebase
    Homebase is a very cost-effective program that does a good job tracking employee hours as well as what employees are working on. It is extremely easy to use and has a lot of self-service features, which give employees information at their fingertips. Homebase integrates well with our payroll provider.
    Incentivized
    Read full review
    HouseCall Pro
    Smaller companies (less than 30 employees) and where their isn't recurring services. It's great for one-time service providers.
    Incentivized
    Read full review
    Pros
    Homebase
    • It is very easy to use!
    • It remembers the days employees ask for off when making future schedules.
    • Is amazing at keeping track of employees schedules! Especially in a restaurant/bar setting!
    • The reminders an hour before to remember to go to work are helpful!
    Incentivized
    Read full review
    HouseCall Pro
    • Schedule
    • Organize jobs
    • User-friendly
    • Great customer communication
    Incentivized
    Read full review
    Cons
    Homebase
    • The messaging features in Homebase are not consistent across the platform. In the app you can mass message everyone, however using the website you cannot, at least not at the price point that we are using.
    • The roles for employees and how to navigate them can be confusing especially when trying to schedule one employee in two different departments.
    • The separation of departments is a bit rigid and makes it difficult for universal employees to be scheduled easily.
    Incentivized
    Read full review
    HouseCall Pro
    • Custom Fields on Invoices
    • Labeling Estimates as Quotes or Proposals
    • Custom Forms
    Incentivized
    Read full review
    Usability
    Homebase
    Homebase is very easy to use. Not a lot of training or direction is needed to get it going. Easy feature to track employee hours. Able to use centrally located tablets for employees to clock in and out. A very cost-effective system that also saves time when processing payroll. Employees love its features.
    Incentivized
    Read full review
    HouseCall Pro
    It is much easier to adopt than other FSMs we have tried. While easy to adopt, it is robust and powerful. We were up and running in a matter of days, not weeks.
    Incentivized
    Read full review
    Alternatives Considered
    Homebase
    Homebase is simpler to use. Easier to navigate and is much cheaper than other alternatives! We had trouble when I worked as they were harder to reach our ROI. Deputy was too expensive and it was the reason we decided on Homebase! Employees also find it easy to use on their end!
    Incentivized
    Read full review
    HouseCall Pro
    Knowify has job costing but lacks the ability to invoice in the field and requires more work from [the] office staff.
    Incentivized
    Read full review
    Return on Investment
    Homebase
    • Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
    • It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
    • Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers
    Incentivized
    Read full review
    HouseCall Pro
    • Doubled by profit and income.
    • Cut my office work in half.
    • Improved customer satisfaction
    Incentivized
    Read full review
    ScreenShots