TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Horizn

    Score9 out of 10
    N/AThe Horizn platform helps financial institutions equip employees and customers directly with the knowledge needed to increase digital confidence and dramatically increase digital adoption across bank channels. The vendor states that while using Horizn, banks increase mobile adoption by 25% and reduced call center times by 45 seconds. Horizn helps banks distribute product knowledge with employees, digital ambassadors, hip-to-hip with customers in-branch, in call centers, direct to…N/A

    Observium

    Score6.1 out of 10
    N/AN/AN/A
    Pricing
    HoriznObservium
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HoriznObservium
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    HoriznObservium
    Small Businesses
    Pendo.io
    Score8.5 out of 10
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    Whatfix
    Score10 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    Whatfix
    Score10 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HoriznObservium
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    HoriznObservium
    Likelihood to Recommend
    Horizn
    It is well suited for someone who works from home often. In this whole new work from home environment most people are facing, it is vital to have software that enables you to access your work desktop. It is also suited for people who travel for work on a regular basis. I can't really see any scenarios where it is less appropriate. Horizn allows anyone to have access to their work desktop at anytime regardless of their physical location.
    Incentivized
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    Observium
    • If you are on a budget, this is one heck of a tool for the price (including the ~$200/year for the Pro subscription).
    • If you are OK with maintaining and updating open source tools, this is a great tool.
    • If you are afraid of the Linux command line or live in a Windows-centric world, this might not be the tool for you.
    • If you can't stand things occasionally not working, this is probably not a good fit.
    Incentivized
    Read full review
    Pros
    Horizn
    • It is easy to log into
    • Functions exactly as if I was on my desktop computer at work
    • Haven't had a lot of problems with the connection dropping
    Incentivized
    Read full review
    Observium
    • Automatic device discovery.
    • Scalability
    • Real-time monitoring.
    Incentivized
    Read full review
    Cons
    Horizn
    • I have had issues with logging in a timing out
    • The system can get overloaded if there are too many users logged in at the same time
    • When it does freeze, I do have problems logging back in and all my tabs and save progress is lost
    Incentivized
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    Observium
    • Documentation
    • Community support
    • Easy to set up but hard to customise fully
    Incentivized
    Read full review
    Support Rating
    Horizn
    No answers on this topic
    Observium
    It's open source. Your mileage may vary. Sometimes the provided documentation is beyond frustrating, other times it's right on the mark.
    Incentivized
    Read full review
    Alternatives Considered
    Horizn
    We used WorkJam in the past, but it really wasn't comparable to Horizon. WorkJam was more about bring staff together to stay informed on learning management, task management, daily communications and staffing. It was more about providing a platform where employees could connect to stay current on the latest communications from the company. It didn't have anything to do with providing access to your virtual work desktop.
    Incentivized
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    Observium
    I haven't used other products that are similar to Observium. Observium is an open tool, with a robust feature set. There are elements of comparable monitoring across other tools, but nothing I've seen that is a complete parallel in terms of feature set and visualizations. If I were asked, I wouldn't have another tool to recommend over Observium.
    Incentivized
    Read full review
    Return on Investment
    Horizn
    • allows people to be connected to work at anytime and anyplace
    • don't have to wait to go back into the office to perform certain work functions
    • little to no learning curve to use
    Incentivized
    Read full review
    Observium
    • It is good for DC admin.
    • Only positive impact.
    • Highly recommended.
    Incentivized
    Read full review
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