Observium Review
April 30, 2021

Observium Review

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Observium

Observium is being used to provide monitoring to a number of sites across Europe. This includes on site network infrastructure, servers, virtual machine estates and wireless AP's. It is currently in use by only one department, the IT team. The problems it addresses is providing monitoring and alerting for the company.
  • SNMP monitoring
  • Easy to set up initially
  • Alerting
  • Documentation
  • Community support
  • Easy to set up but hard to customise fully
  • Alerting
  • SNMP monitoring
  • Interface statistics
  • Allows us to react immediately when issues occur
  • Paying for enterprise support is relatively cheap and we have found benefit from it
  • Lots of time spent customising the product has been challenging
  • SolarWinds Network Performance Monitor (npm)
SolarWinds does when Observium can do but for a much larger price tag. That is what the decision came down to.

Do you think Observium delivers good value for the price?

Yes

Are you happy with Observium's feature set?

No

Did Observium live up to sales and marketing promises?

Yes

Did implementation of Observium go as expected?

No

Would you buy Observium again?

No

SolarWinds Network Performance Monitor (npm)
Currently I would not recommend Observium to anyone else. Not when there are extremely similar and if not better products out there.
I would more likely recommend LibreNMS, which is a fork of Observium and is going in (in my opinion) a better direction than Observium. The dev team for LIbreNMS is more approachable for help and advice also.