HotDocs by CARET vs. LEAP Legal Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HotDocs by CARET
Score 3.1 out of 10
N/A
HotDocs is a document automation and assembly software product, acquired and now supported by AbacusNext since 2017.
$25
per user/per month
LEAP Legal Software
Score 8.3 out of 10
N/A
LEAP is a legal practice management software designed to combine time tracking, document and email management, automated legal forms, accounting, billing, and customer relationship management into one single software solution.N/A
Pricing
HotDocs by CARETLEAP Legal Software
Editions & Modules
Basic
$25
per user/per month
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
HotDocs by CARETLEAP Legal Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsRequest a demonstration on LEAP’s website to get a pricing quote, as they do not publicly share pricing information.
More Pricing Information
Community Pulse
HotDocs by CARETLEAP Legal Software
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
HotDocs by CARETLEAP Legal Software
Small Businesses
Conga Composer
Conga Composer
Score 9.3 out of 10

No answers on this topic

Medium-sized Companies
Conga Composer
Conga Composer
Score 9.3 out of 10

No answers on this topic

Enterprises
Conga Composer
Conga Composer
Score 9.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
HotDocs by CARETLEAP Legal Software
Likelihood to Recommend
1.1
(10 ratings)
9.0
(1 ratings)
Usability
1.0
(2 ratings)
-
(0 ratings)
Support Rating
8.5
(2 ratings)
-
(0 ratings)
Implementation Rating
4.0
(1 ratings)
-
(0 ratings)
User Testimonials
HotDocs by CARETLEAP Legal Software
Likelihood to Recommend
CARET (Abacus Data Systems, Inc. )
It is well suited in the organisations which deals with lots of paper work like legal, teaching, research, etc as they need similar kind of documents again and again. In a typical office set up it is of great use by human resource, marketing and legal department. Hot docs is not suitable if you have a proprietary or solo business as it do not caters to them.
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LEAP Legal Software
LEAP is a really good option for small to medium sized firms. Most products on the market are expensive document management systems designed for large law firms. The other are case management software that are great for billing, contacts and calendaring. LEAP seems to combine both of the options in an easy to use system. It is customizable but is fully functional as an "off the shelf" product unlike IManage or similar products.
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Pros
CARET (Abacus Data Systems, Inc. )
  • Personalized training. We were able to get an expert on a video call who walked us through solutions to each of our unique problems (i.e. all fifty states have different notary blocks, how can we auto-populate it when the state of the deal is selected?).
  • Team access. Multiple people can work with the templates at once, thus allowing the members of our team who deal with financials to work on their documents while others focus on the organizational and legal documents.
  • Once you have successfully drafted your templates, it runs incredibly smooth (barring any minor hiccups that happen with software updates) and efficiently.
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LEAP Legal Software
  • document management
  • client contacts
  • billing
  • integration with QBO
Read full review
Cons
CARET (Abacus Data Systems, Inc. )
  • Most HotDocs templates demand high-level code. This includes complicated Word codes
  • Using HotDocs is incredibly user-friendly. Creating and maintaining templates is a programming task
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LEAP Legal Software
  • it has trouble with some non-Microsoft programs
  • It has trouble with EXE files
  • support is primarily on-line versus phone
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Usability
CARET (Abacus Data Systems, Inc. )
If I cannot get tech support (especially at the supervisory level) during my work hours, then what good is their program?
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LEAP Legal Software
No answers on this topic
Support Rating
CARET (Abacus Data Systems, Inc. )
The support is fine, but make no mistake it is PAID support because you have to purchase it each year in order to keep the updates.
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LEAP Legal Software
No answers on this topic
Implementation Rating
CARET (Abacus Data Systems, Inc. )
If you use WordPerfect X9 - choose"no word-processing software."
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LEAP Legal Software
No answers on this topic
Alternatives Considered
CARET (Abacus Data Systems, Inc. )
I haven't evaluated other products. We are so used to HotDocs that it would be difficult for us to switch to something else. We continue to use HotDocs because switching cost is high once you have already started. Be careful before beginning to use this program, as it is hard to breakaway.
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LEAP Legal Software
IManage was great but we were quoted up to $40,000 to "customize" it to perform as it did in demonstrations. IManage was clearly designed/priced for large, multi-offices. LexWorkplace was another program that worked really well. It had real problems converting emails and certain files from our old program, Time Matters. LEAP was a reasonable, comprehensive program. It offered customer service, training and data conversion as part of the package.
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Return on Investment
CARET (Abacus Data Systems, Inc. )
  • Positive - Quicker turn around on producing standard documents tailored to the client's specific needs.
  • Negative - Long learning curve. Not an "out of the box" program. It has to be customized.
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LEAP Legal Software
  • integrated system
  • Ease of billing
  • Syncs with Quickbooks Online
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ScreenShots

LEAP Legal Software Screenshots

Screenshot of Example of LEAP’s real-time collaboration and internal chat interface.Screenshot of Example of LEAP's email and correspondence management interface.Screenshot of Example of LEAP’s accounting and billing interface.Screenshot of Example of legal forms accessed through LEAP’s library.