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HPE Morpheus vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HPE Morpheus

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    HPE Morpheus is a hybrid cloud management platform (CMP) and orchestration engine designed to provide a unified control plane for heterogeneous IT environments. The solution automates the application lifecycle by bridging on-premises infrastructure, such as VMware and Nutanix, with public cloud providers including AWS, Azure, and GCP.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    HPE MorpheusManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HPE MorpheusManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    HPE MorpheusManhattan Active Customer Engagement
    Cloud Management
    Comparison of Cloud Management features of HPE Morpheus and Manhattan Active Customer Engagement
    Feature
    HPE Morpheus
    9.1
    2 Ratings
    4% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Cloud Management Security8.01 Ratings00 Ratings
    Automation and Orchestration9.32 Ratings00 Ratings
    Cost Management9.02 Ratings00 Ratings
    Cloud Management Performance Monitoring9.02 Ratings00 Ratings
    Governance and Compliance9.32 Ratings00 Ratings
    Resource Management9.32 Ratings00 Ratings
    Systems Integration9.72 Ratings00 Ratings
    Best Alternatives
    HPE MorpheusManhattan Active Customer Engagement
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    Rackspace Fabric
    Score6.3 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    IBM Turbonomic
    Score8.5 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    IBM Turbonomic
    Score8.5 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HPE MorpheusManhattan Active Customer Engagement
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    HPE MorpheusManhattan Active Customer Engagement
    Likelihood to Recommend
    Hewlett Packard Enterprise (HPE)
    Morpheus is well suited for those who want to have a management pane of glass that will allow you to see what you are consuming and how you are consuming it. It also ties into many other types of software and the development team seems to be constantly improving the product. That lends it to being a bit complicated. If you want something easy to set up, this isn't your product.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Hewlett Packard Enterprise (HPE)
    • Copious native 3rd party integrations.
    • Ties into multiple public and private clouds for single management plane.
    • True multi-tenancy.
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Hewlett Packard Enterprise (HPE)
    • More dashboard/visualization capabilities
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Support Rating
    Hewlett Packard Enterprise (HPE)
    We have always been able to reach the support organization at Morpheus on the rare event we needed them. They have been nothing but helpful.
    Incentivized
    Read full review
    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Hewlett Packard Enterprise (HPE)
    We previously were using VRA. VRA, while some of the new versions look interesting is hard for both administration as well as end user consumption.
    Incentivized
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Hewlett Packard Enterprise (HPE)
    • Excellent monitoring tool
    Incentivized
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots

    HPE Morpheus Screenshots

    Screenshot of Morpheus makes it easy to see all your vital information in a single pane of glass, including provisioning and monitoring.Product screenshotProduct screenshotProduct screenshotProduct screenshot