HPE MSA (modular smart array), formerly HP StorageWorks MSA, is a series of storage appliances, from Hewlett-Packard Enterprise, a product line built for a modest budget, available as the HPE MSA 2052 hybrid flash array, the HPE MSA 2500 SAN storage appliance, and the MSA 1050 SAN storage.
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QNAP NAS
Score 9.1 out of 10
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QNAP offers a wide array of network-attached storage units for SMBs, home, and enterprise.
The HPE MSA is best suited for basic SAN requirements. Having dual controllers provides redundancy and allows for firmware upgrades without incurring downtime to the environment. It provides enough IOPS for most workloads be it VMWare or servers requiring storage. For applications such as MS SQL or Exchange, other SAN solutions would be better. Plus the lack of storage snapshot capabilities is also a detriment to the product line. Lack of any reporting capability is also an issue especially when determining workload capabilities.
I've been using QNAP NAS for a while now, and it's been great for my home setup. The interface is pretty user-friendly, even for someone who's not super techy, but there are plenty of advanced features to dig into if you need them. Setup was straightforward, and I love how easy it is to access my files remotely. The apps work well, and I've had no major issues with performance. It's been reliable, and I feel like my data is secure. Overall, it's just a solid piece of gear that does exactly what I need. Highly recommend! 10/10 from me!
Firmware upgrades. We have had major issues on two occasions, causing extended downtime. HP was quick to help and resolve, but I am not sure why our simple implementation caused an issue that should have been picked up by testing prior to release. Once was bad, twice painful. The end result is that we purchased a unit solely to test firmware upgrades on, not really great for us!
Support life span. Units go end of life support after around 4 years, a little too short for us.
It is a functioning Replication system for us and checks all the boxes that the auditors are looking for. Further, it is inexpensive and the storage we purchased was cheap. HP has a good reputation in the industry that plays into the decision also.
QNAP NAS's usability is excellent, making it accessible to both beginners and more experienced users. The setup process is straightforward, with clear instructions that guide you through everything. The user interface is intuitive, allowing you to navigate easily between settings, apps, and features. Even with its powerful functionality, such as remote access and advanced file management, it doesn’t feel overwhelming. The mobile apps make it convenient to access files on the go, and everything integrates smoothly. Whether you need basic storage or more advanced features, QNAP balances ease of use with powerful capabilities, making it a highly user-friendly NAS option.
Customer support is effective once communication is established. A technical support person is required on both sides. The support is extremely knowledgeable and provides detailed support and explanation to any issues, as well as some will provide recommendations to the business needs as there are many different technologies or methods depending on what the business is trying to achieve.
The dual controller configuration of the HPE MSA trumps the Synology DiskStation's single controller configuration. For that alone, I would select the HPE MSA. Without that setup, any controller issue or firmware upgrade is disruptive to the systems the SAN is providing storage to. Furthermore, HPE's support is better than what Synology currently provides. The lack of phone support on Synology's part slows down the troubleshooting of issues compared to HPE. Furthermore, HPE's engineers are able to do a remote session and can work on the problems directly compared to Synology's support.
