DiskStation

DiskStation

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.9 out of 100
Top Rated
Synology DiskStation

Overview

Recent Reviews

DiskStation Review

9 out of 10
July 22, 2021
Synology DiskStation acts as our onsite file server as well as internal messaging chat system. We are able to seamlessly integrate it as a …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of DiskStation, and make your voice heard!

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is DiskStation?

DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

2 people want pricing too
Return to navigation

Features Scorecard

No scorecards have been submitted for this product yet..
Return to navigation

Product Details

What is DiskStation?

DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.

DiskStation Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.

Reviewers rate Support Rating highest, with a score of 9.5.

The most common users of DiskStation are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

 (61)

Ratings

Reviews

(1-21 of 21)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Review Source
We utilized Synology DiskStation as NAS to replace the Windows file server on our smaller sites. It has helped us reduce the need to set up a server for smaller offices. We were also able to utilize the built-in and free backup solution Hyperbackup to backup to the cloud (either AWS or Azure) and reduced the need to purchase a backup solution, tapes, and the need for an offsite tape repository for data air gaping. We have also used it as a SAN on or DEV/QA VMWare cluster as well as a medium office. It provided us with a cost-effective solution for medium-sized offices that did not require enterprise-level SAN solutions using iSCSI. Finally, we had used it as a backup server replacing our previous tape drive solution. Using the Synology Diskstation has allowed us to forgo having to purchase tapes and offsite storage facilities for them. We use Synology's Active Backup for Business to backup the data. As an added bonus, backups are deduped allowing more backup frequency. Furthermore using Hyperbackup to send the data to either AWS or Azure provides us an offsite data repository for our backups.
  • Synology's NAS feature provides cost-effective and flexible file server solutions. The ability to expand the array dynamically is a great feature. It helps reduce the footprint needed when setting up a small office.
  • The Hyperback utility is a flexible and powerful backup solution. It can backup the NAS shares as well as other components of the DiskStation. It provides the option to replicate the data to another Synology as well as to the cloud. It is compatible with AWS, Azure, GCP, etc.
  • Active Backup for Business is another great backup solution that is available on Synology. It can be used to back up a physical server, VMWare virtual machines, SMB shares, etc. It can do deduplication, reducing the required storage for backups and allowing for more iterations.
  • A more robust search feature in Filestation. It is sometimes difficult to search for files in the DiskStation.
  • Improvement on the clustered NAS setup. We've had headaches after setting up a NAS cluster. Once in a while, it goes haywire and we have to figure out if there is any data loss.
  • Better support process now that they are delving into more enterprise solutions. Having the ability to call support instead of e-mails would be great especially on critical issues.
  • Expand dual controller options for the DiskStation.
The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
Tomasz Lipinski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The device is primarily used to store archived data.
It is also used as additional storage for ESXi (via iSCSI).
  • Stable work
  • Reporting problems by email
  • Easy setup
  • UI simplification (more basic)
  • The ability to display a list of open files by users in SMB (monitoring application)
Example fo Recycling company. They must document each receipt of goods in photos. Synology device is ideal for storing large amounts of jpg files.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We used the Synology DiskStation as a network attached storage for the team to store local files that we did not think we would want to synchronize with the cloud. It was used more for a close area network so we could control what we had access or visibility for our development and security projects
  • Expandability is easy
  • Maintenance is very easy
  • Configuration straight forward and quick
  • Upgrading without external network connectivity would be nice
  • Additional network port would be nice
  • More Memory Expansion
It's a network storage and most use cases would be to use this as a back up device. What we did it more is a secure storage that was used for source code management on a close network which i don't think anyone had done. In the world where people are placing on the cloud, we thought for our use case to secure things more down to a local network and this hit the sweet spot
Score 9 out of 10
Vetted Review
Verified User
Review Source
I generally use it to backup all the data of various digital Devices like computer, phone, etc. It's a one product for keeping all the backups at one place which is also ease of use.


  • Seamless integration with mobile device
  • Stream content to tv
  • Hyper backup
  • File management
  • Facial recognition
  • Improve connectivity among different Synology devices
  • Improve hardware
First of all it's cheaper than other similar products and then it's easy to use and provides lots of features.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Used as an inexpensive way to add storage to servers and also for backup space. It also backs up all our O365 data.
We have also used it in other locations to replace servers completeley and to function as a Domain.
  • Backup O365 - OneDrive & Sharepoint
  • Simple to setup iSCSI for additional server storage
  • Replication between Synology for off-site backups
  • mobile device backups
We use it in the office and I also own one myself. We have setup multiple clients with Synology DiskStation and it has met or exceeded our expectations. It's great for eliminating servers at remote locations, Syncing data between locations and a very inexpensive way to free up space from servers. Additionally we have used it for server backups using built-in MS Server Backup, Acronis, StorageCraft, etc.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Synology DiskStation is being used for multiple purposes across multiple organizations. The primary use is as a generic file server, but it is also being used as an all-in-one photo management solution (utilizing Synology's PhotoStation or Synology Photos in the latest version of DiskStation), a VPN server (either L2TP or OpenVPN), and an Active Directory Server. It is also used to host virtual machines to handle functions that the DiskStation can't handle natively (such as running a QuickBooks database, Ubiquiti UniFi Controller, etc.)
  • Synology's DiskStation Manager (DSM) provides a robust RAID experience with multiple RAID types available, including Synology's own RAID implementation (Synology Hybrid RAID - SHR)
  • DSM includes a full-blown app ecosystem to extend its functionality beyond its built-in features.
  • Synology is constantly updating DSM with not only performance, bug and security fixes but with major changes as well. In fact, the newest version of DSM, DSM 7, was just recently released.
  • The same version of DSM comes with all of Synology NAS products, from simple single drive models all the way up to enterprise-grade models with upwards of 20 drive bays.
  • DSM is not just a simple firmware OS, it is a full-blown Linux OS with all the features and benefits (and pitfalls) that entails.
  • The default file system for DSM is BTRFS. BTRFS provides some advanced functionality (such as snapshots, bit rot protection and compression) over Linux's default ext4 filesystem.
  • While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
  • DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
  • The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
  • Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
Synology DiskStation is extremely versatile and scalable and is thus useful in a plethora of scenarios - from a simple home NAS solution to an enterprise-level setup. There are two main scenarios in which Synology IS not well suited:
1.) when a person needs a simple plug and play setup for basic NAS system and
2.) when an organization needs more than a NAS setup, but a full-blown SAN setup.
In virtually all other scenarios, Synology is a perfect fit.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Frankly, I love these NAS's. Are there other brands that are good? Sure. However, the operating system is beautiful, and among the best, I've seen. Where else can you have 100+ terabytes of storage for a couple of grand? This is currently being used for Veeam backup and offsite replication, and the included hyper backup for business is outstanding for forever forwards backups at no additional cost.
  • Backups are crazy simple with hyper backup
  • Replication of cloud backups is just as easy for DR
  • 100+ TB for a couple grand
  • Fantastic solution for security cameras, though you have to pay for that license
  • quiet and efficient
  • Proprietary RAM, that is WAY overpriced. 150 bucks for 16gb? Wow
  • Support could respond quicker, though I rarely need it
  • Expansion devices could be priced more aggressively
It's dead simple. The OS makes it simple. Qnap? The OS isn't even in the same ballpark. I would rate it a 10 if they included more RAM, and didn't WAY overprice for adding/upgrading the RAM. I would not use it as a SAN replacement, but it's a great place to dump data, or for workgroups, and is a perfect backup medium.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Synology is used across our company. We all use this as a way to save documents, projects, important information that have been given by a client or created by our teams. It is used by everyone as a way to collaborate on all the projects we have going on. We use Synology DiskStation on a daily basis, so it is the lifeline of our work. It solved the issue of having multiple projects going on at different stages in different departments and needing a central place to save our work and documents so nothing is missed.
  • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
  • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
  • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
  • There were a few funny glitches that would happen sometimes when I would interact with the interface on a browser. Sometimes if you didn't click the box just right it would automatically closeout or take you back a bunch of steps/folders.
  • I would not get notified when things were uploaded. I tried to find the setting that would notify but was never able to. This made it hard to know when things were added without constantly checking.
  • Just a small thing, but sometimes it took a while for things to sync, so if one team member would upload it would take a while for it to show up on my end. This wasn't always happening but did occasionally.
Synology DiskStation would be well suited for a smaller organization of under 100 employees where you have a lot of collaborating between teams and clients. If you have to have a common space to save documents and project files so both employees and clients can access or upload if needed, this product is perfect! You can create links for clients to access or upload files, while you and your coworkers have a shared collaboration space. If you have a large team, over 100 I would not recommend this product. For us, it seemed to work really well because there were about 20 of us using it, but it is hard for me to imagine it working well for a group that is 5x our size. I don't know, maybe it would still work really well. If you had to know exactly when something was updated and have real times updates on things being added, I would also not recommend this product.
Reed Huish | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
storage of corporate files (documents, ebooks, videos, notes), sharing of multimedia files (audiobooks, videos) streaming of multimedia files via ds audio and ds video, and plex backup of all android/ios/windows pc computers providing VPN access by remote users to the above corporate files essentially a massive digital library for all our staff.
  • Storing ebooks and documents
  • Streaming of music and audiobooks (i.e., ds audio)
  • Streaming of videos and tv shows and movies (i.e., ds video and plex)
  • the focus of synology is on SMB users, we have a 1.3PB Synology NAS unit that needs higher-end DiskStation software to handle the 95 x 16TB drives we have
  • in summary, Synology NAS software doesn't handle enterprise customer needs
  • syncing of files with android and IOS devices, in particular with DSM 7, the Synology Cloud SYNC software doesn't work (the staff are working on a release in the coming months). But syncing files from mobile devices to the Synology NAS is a key reason 2 of our Synology NAS units were purchased, and without the syncing we are limited
Great for ease of use, large data storage.
Great for streaming of audio and videos using Plex Not good for large, massive NAS units over 36 drives (i.e., enterprise storage) Synology cannot be all answers to all people, this is understood, but adding components so the higher-end customers with lots of drives in a NAS would be appreciated
Score 9 out of 10
Vetted Review
Reseller
Review Source
Synology DiskStation units are a fantastic local network storage device for small businesses that don't require the full-blown Windows Server alternative. Synology DiskStation units are also used as backup storage for local on-site backups with the option to upload files using hyper backup to Azure/AWS/Remote NAS units/SharePoint and other locations as well.
  • Local File Sharing
  • Backup to multiple locations
  • M365 & Google Apps backup
  • Packages being applicable to all series/models (rather than just "newer" selections")
  • Open a call centre for supporting customers
  • Some areas around notifications could be improved (eg emailing specific emails for specific alerts)
It is well suited for offices of up to 10 staff. It has great backup storage for any sized business (note larger businesses will require higher-spec models). There are great software packages allowing integration with cloud technologies (eg backup to SharePoint, SharePoint backup to NAS, Synology Drive Sync) Home use NAS for personal storage and backups.
July 22, 2021

DiskStation Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
Synology DiskStation acts as our onsite file server as well as internal messaging chat system. We are able to seamlessly integrate it as a shared drive across the office. Allowing everyone to have access to the same files. We are also able to control access so management has access to their specific filing.
  • Chat client
  • File Server
  • Remote access is a little cumbersome
If someone is looking for onsite data storage without getting a server this is a good in between.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it primarily among our creative teams and content management teams. We have found it much faster and easier to manage than a typical Windows file share. It's super easy to transfer large files between users using Synology!
  • File storage
  • File backup
  • File transfer
  • Ability to set user permissions granularly on file levels
  • The UI feels a little too much like a desktop, I'd like to see a cleaner, more original interface
  • The mobile app is difficult to use when accessing files remotely.
Synology DiskStation is well-suited for large file storage / transfer / backup. It's easy to add / retrieve content as an authenticated user on the network. We've used it to store media for a local ministry for backup and retention. There's a cloud backup plugin that we use to keep the data stored offsite.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Currently using Synology [DiskStation] in my entire office - the workstations, operational room, and our lobby. Keeps track of who came in and is an added security for our company. We have house cleaners that can only come into our lobby, as we have a separate lock into the rest of the office. This helps us ensure there were no theft occurrences.
  • Keeps track of all movements
  • Live Feed
  • Easily Zoom in.
  • Can't think of one.
Synology [DiskStation] is well suited for any business, small or large. I currently have 5 in a 1700 sq ft office and it's got plenty of coverage.
Justin Esgar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We deploy Synology DiskStation across many clients who needed to have their Apple-based servers replaced. With easy filesharing on AFP or SMB protocols, the Disk Station was a no brainer. We have them deployed as a backup solution for some clients, and a Plex server for others. Using the built in tools that came with Synology DiskStation - such as Hyperbackup and Cloud Sync has made it very easy to provide solid solutions for clients.
  • Easy of Use
  • Storage controls are simple to use and manage
  • Ease of access, using their built in DDNS/QuickConnect tool
  • Price for the unit itself (w/out hard drives) is very competitive
  • They have been promising the next OS for over 2 years now
  • Support is iffy depending on the problem
  • Reporting is cumbersome - there are SO many reports - to manage them all is a pain.
It's great if you need a simple server for filesharing, or to use one of the built in components, such as Drive Sync, Google/Office365 backups.

Due do the lack of fiber connectivity, or thunderbolt connectivity - doing video editing has been tough, even on units where we can bind all the ethernet ports (such as the RS4017).
Filiberto Martinez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Synology DiskStation is being used to perform local backups from multiple servers across our facilities. We manage an entire facility with more that 1000 employees and all information that is created under all applications from every department, warehouse, Final assembly, Quality etc, along with shared folder for all users is backup locally using Synology disk station. We rely in this unit perform daily backups for all information and to have this same date available at any time during any contingency.
  • Very easy setup.
  • Fast restores.
  • Excellent applications within the integrated OS.
  • Efficient support.
  • Easy to ready and understand log of events.
  • A display indicator in the device would be great for priority events.
  • The unit power supply failed, an alert with more details in this events would be great.
  • Even when restore is easy and in good time I believe it could be improved.
It's a reliable backup system with great support for your local backups.

You can create multiple user, provide them with access you want, and create multiple backup routines.
Our DiskStation had a power supply malfunction even when the warranty expired a month prior the event, they replace our unit.
Paul Tedder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have two Synology DiskStations. One we use in our production environment as network file storage for all of our users as well as a general file share. The other we use as offsite backup. We take our Virtual Servers VHDs and back them up there. Using Rsync we also backup our on-prem Synology.
  • Software interface is not overwhelming and relatively easy to use.
  • Reliable. Never have any issues with it.
  • Pricing. Much less expensive than other options we looked at.
  • It's different than a Microsoft solution - things laid out differently.
  • Meets our needs so hard to identify examples of improvement.
It does not replace a SAN, but for light to general usage, it has worked great for us. The web interface works well. I like it so much that I bought a smaller version to use in my home.
Haven't really used their support, but I don't think it is all that robust. There does seem a good community of users though.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is used to share files with other companies.
  • We use it with our consultants to share files.
  • It should be a little easier to use.
Synology is good for sharing large documents.
Our Synology has been working fine. No need to call support.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use this as NAS to store off-site backups in a data centre. All we need for this purpose is straightforward network storage and it carries out this function perfectly with very little maintenance needed.The built-in functionality which comes as standard give some useful features and, in the past, I have used a variety of these tools from Surveillance Station to the built-in web server.
  • Out-of-the-box RAID configuration.
  • Loads of built-in applications.
  • Security - lots of features that can be enabled including MFA.
  • It would be nice to see a slightly better hardware spec for RAM and processor. Using the web interface can be slow sometimes.
  • We occasional get issues with iSCSI connections after firmware update. Not a huge issue as we know to check but would be nice if resolved.
We use this as an offsite (second datacentre) storage for backups. We have Veeam Backup and Replication running in DC1 which then does a copy job over to DC2 and onto the Synology NAS. It works great connected via iSCSI to a repository server connected to Veeam.
We've never had any need to contact support for this product.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We needed a low-cost NAS solution, and low maintenance, due to a lack of staffing within the IT department.
  • Easy to setup.
  • Synology App Store grows with time and have access to a lot of 3rd party app options.
  • Ability to scale easily and economically.
  • Provide more options for expansion other than eSATA connectors.
  • Easier access to RAM and SSD upgrades on the lower end models, without having to pull the unit almost completely apart.
  • Management UI is slow to load on the lower end models, especially with multiple network connections.
Synology is great to get working quickly. You don't need in-depth knowledge of NAS and SAN to deploy. For a small business without a dedicated IT team, a set-up wizard will get everybody up and running in no time. The cloud station needs more work.
Never have to use them.
Score 10 out of 10
Vetted Review
Verified User
Review Source
What doesn't DiskStation do? As a comprehensive network-attached-storage operating system, DiskStation offers a plethora of features from File Sharing Services to client OS backup integration (such as Apple's TimeMachine) to Surveillance Software, to Download software. It will even run Docker containers if your hardware appliance will support native virtualization. As a server, it really is a swiss-army knife of functionality. Over time, I've only grown more and more of what it offers.
  • Filesharing - This is an easy one. As it's loaded on a network-attached storage device, DiskStation provides robust file share support, supporting SMB/CIFS, NTFS, and more.
  • Additional package management - DiskStation offers a plethora of add-on packages (most free!) that enable you to customize your DiskStation experience to your liking. I personally like Surveillance Station, Download Station, and git add-ons.
  • Easy to understand administration - DiskStation's administrative console offers easy to understand options that make setting up, configuring, and managing multiple users trivial.
  • While Synology has remained committed to keeping my older NAS device up to date with DiskStation updates, they are starting to make it feel slower than when I first got it. I'm not complaining, almost no one supports 5-year-old devices with current software, but Synology does.
  • As easy as the Administrative console is to use, the Surveillance Station plugin is equally difficult to configure. Surveillance requires more knowledge than I care to invest in for configuring my security cameras to be captured by that package. While I ultimately got it running right, it took multiple Google searches and countless hours of tinkering to make it happen.
  • Diskstation alerts need to be more robust. I find after a time, they just stop working. If I reboot DiskStation or reconfigure it, I start getting alerts again, but sometimes it's not until I've identified a problem that I notice the absence of working alerts.
DiskStation really fills a niche when you're looking to fulfill a need for a small, easily managed server that a typical developer can use and configure without much training. If you need enterprise-class features such as replication or deduplication, you should look elsewhere. However, if you just need a NAS appliance that can act also expose some other nice-to-have functionality, DiskStation is the way to go.
Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either!

Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.




Score 9 out of 10
Vetted Review
Verified User
Review Source
The Synology DiskStation is used by our small business as our primary storage device. Since we use Office 365 for email and do not require any other server-based software, we use the Synology as our "server" to store and access all client and company files. Everyone in our company has access to the device and we have found its usage to be a huge benefit to our company.
  • Stores company files in an easy-to-access NAS configuration.
  • Highly reliable and stable.
  • Easy-to-access web interface for employees on the go and working remotely.
  • The sophistication of the alert system is somewhat lacking.
  • While the web interface is easy to use, it lacks the sophistication that some would expect.
  • Reporting features are hard to find and set up.
Synology DiskStation is perfect for companies that are looking for an affordable and reliable, no-frills NAS for their network storage. It can also be used as a backup device. We currently have two Synology Diskstations with one serving as the primary NAS and the other as a redundant backup device.
Support is pretty solid. There is good documentation and the help articles inside the interface provide you answers to common questions and instructions for many scenarios that you may encounter. I have not needed to speak with support very often and my experiences have been good overall with their support team.
Return to navigation