HRdirect Smart Apps vs. Skyward Student Management Suite

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).

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There is nothing specific that I would say sets it apart from any other LMS, but once you are used to the user interface and various features, it does everything that is needed and integrates well enough with other software to function. Probably isn't necessary in a smaller setting, but for multiple building districts, it is certainly robust enough to handle data collection and storage.

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• Initially, you were able to see all activity and drill down for details.
• It was easy-access for all our employees in the 7 states we operate in.
• It provided tracking for the managers.
• Payroll had access to all PTO requests.

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• Flexibility. This multitude of fields available makes it easy to capture data the way we want or need to.
• Quick response to trouble tickets. The company strives to reach out to the customer within an hour and start the process of resolution.
• User focused. Improvements to the system always look at how the end user experience can be enhanced.

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• HRdirect performed an upgrade in 2019 and that's where things went awry.
• You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
• Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
• Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
• The print option was not longer functional.
• The online help request form was no longer accessible.

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• Confusion when it comes to student grades- sometimes there are two different letter grades for a student for what is posted as "TR1" and "PR1." How does a teacher know which of these grades will be posted to a student's report card? How does a teacher know what the student's actual grade is for a particular course?
• Switching between the Educator Access Plus and Student Management tabs can be complicated, especially for those new to the system. Why can't everything be in one place?
• I recognize that Skyward logs out after a certain period of inactivity to preserve privacy of users, but is there a way to change those settings so that Skyward does not log out as frequently? It is difficult to keep having to log back in completely again.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As previously described, there are too many unresolved issues.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It is the system I am most comfortable with, so having to learn a new system outweighs any problems I have with Skyward.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It takes some time to get used to navigating the features and layers, but once you know your way around it, it's pretty good.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Overall great job, issues were taken care of. People in support do care.

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Yes, I was part of the implementation team.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I, personally, have not used other Student Management Systems, but having used Skyward, I do not necessarily feel any overwhelming desire to seek out the competitive software programs. Skyward does what it says it will and provides my school district with an easy and organized way to share and access all of the relevant student and family information we need. It serves it's purpose well and meets our needs.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
• Harassment training module is excellent.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Overall, Skyward has had a positive impact. One way is the student information that is shared and available to see. If I need to know something about a student’s academic history, Skyward has it.
• Another way it has impacted our district is the way it has streamlined all of our payroll information. I can see check histories, different parts of my salary, and the year-end totals all in one place.
• Skyward has also made a big impact on our district by making it easier to communicate with parents. All the parents’ contact information is available and email is even included in the program.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info