Skyward. Great Now and Getting Better!
Updated October 25, 2019

Skyward. Great Now and Getting Better!

Scott Herring | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skyward Student Management System

Skyward Student Management System (SMS) is the heart of what we do in regards to student records. It is used by departments ranging from attendance to discipline to student services, health services, and administration. Skyward SMS allows us to have a user focused platform that allows us to focus on the job at hand, which is to educate our students and guide our decisions to meet that mission. Our reporting needs are more easily accomplished with the use of Skyward to help us maintain our data integrity.
  • Flexibility. This multitude of fields available makes it easy to capture data the way we want or need to.
  • Quick response to trouble tickets. The company strives to reach out to the customer within an hour and start the process of resolution.
  • User focused. Improvements to the system always look at how the end user experience can be enhanced.
  • Interface. The current SMS 2.0 interface, while functional and user friendly is not visually appealing when compared to more currently designed web products. This is being corrected with the implementation of their Qmlativ product which takes aesthetics and functionality to the next level.
  • More granular role based security. Again, this is being corrected with their newest product version. SMS 2.0 is very funtional and meets the needs we have, but security tweaks are preferred.
  • It's difficult to pick out what areas we would like to see improvement on as we are already scheduling our transition to the new version and we know that many of our concerns have already been addressed.
  • Skyward was less expensive as a base package than many of the competitors we looked at that had similar capabilities. Add on modules have also been reasonably priced.
  • The level of customization that we chose to do for our school would not have been financially possible with our old product as the company charged for every report we wanted created.
  • Electronic communication with parents and students have eliminated us printing report cards and progress notes, saving us in excess of $18,000 per year.
We have used Tenex and Lettergrade and have evaluated Powerschool, Saphire, ClassMate, and Pentamation.
Skyward SMS is well suited as a Student Management System for anyone who wants to drive their organization based on data. The capabilities of using the fields available as well as adding our own custom forms make data collection extremely easy. Reporting abilities take that data and allow us to make sense of what has been collected.