Huawei Cloud Meeting vs. MUGA

For international meetings Huawei Cloud Meeting is a great platform. It really depends on the software already used by the company as to whether it would be a good fit or not. Some companies are hard set on Teams, Zoom, etc.

Incentivized

It is great for international use. It has good features, and the security is above and beyond. The service level if I/we have a problem could be better as their customer service is not quick to respond, but other than the occasional glitch, it is the best platform we have experienced and much better than MS Teams. Ease of use - easy set up for new employees inside the co and out.

Incentivized

• Great call quality
• Easy to join/setup meetings
• Recognized all peripherals (microphone, camera, etc)

Incentivized

• Reliability
• Good connection
• Security
• Ease of use - easy set up for new employees inside the co and out

Incentivized

• More tools on screen sharing
• More chat expressions
• Crash reports

Incentivized

• Connectivity at times there are speed + connection issues
• Price - at times our invoice is different than expected and it is tough to reconcile
• Service - difficult to get someone on the phone for customer service needs

Incentivized

Easy to use and very few complaints. But the usability on the front end was not easy as we had difficult setting up the contract and thus the first call. Timing was urgent and it took too long to get a rep to call us back and that put us in a bind and we had to use another web product

Incentivized

We have tried to reach out a few times and the cust service dept was inept. Slow to get to and when we did get through they were not bright folks. Thankfully we haven't had to call them often. But it is a security and long term concern that as we expand our need, will they be there for us? That is a remaining question. A

Incentivized

Huawei Cloud Meeting has some unique features, but it really comes down to the preference of who you are meeting with. In this case Huawei Cloud Meeting would prefer their own platform and it very much held its own to zoom, teams, etc.

Incentivized

No comparison. MUGA was the best solution and the best technology. It was an easy decision. The biggest challenge was getting a contract and securing ourselves as a customer to get the very first video set up and to get a call back on a few insurance/cyber security questions answered before we had our first official call.

Incentivized

• Enabled great user/sponsor communication
• Allowed for feedback on Huawei’s presence at the event
• Fulfilled the lack of in person meeting availability

Incentivized

• Great return. It has come in handy for our customers to use it also
• Great for new employees
• Good for last minute set-up calls with customers

Incentivized