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MUGA

MUGA

Overview

What is MUGA?

MUGA is a web-based video conferencing system built to deliver a real-time communication and collaboration experience. In an era of rapid digitization, globalization of businesses, and geographically dispersed teams, the need for dynamic online meeting solutions has been on the…

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Learn from top reviewers

MUGA is a beast!

Rating: 8 out of 10
December 7, 2022
IncentivizedVetted ReviewVerified User
Communication with various people in the organization that are overseas.
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Verified user
Partner
MUGA2 years of experience
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Pricing

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Monthly ( India )

$5.35

Cloud
per user

Yearly ( India )

$57.82

Cloud
per user

Entry-level set up fee?

  • $5.35 per user
    Required
For the latest information on pricing, visithttps://mugavideo.com/india-buy.php

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Demo Muga

YouTube

Demo PAF SMK MUGA JOGJA

YouTube

SMK Muga demo karena tidak boleh ikut paf

YouTube
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Product Details

What is MUGA?

MUGA is a web-based video conferencing system built to deliver a real-time communication and collaboration experience. In an era of rapid digitization, globalization of businesses, and geographically dispersed teams, the need for dynamic online meeting solutions has been on the rise. In response to the growing demand, the vendor states they have built MUGA as an all-inclusive virtual conferencing platform for seamless communication, effective collaboration, and better remote workforce management.


MUGA Teleconference Solution – Key Features

  • Instant Meeting - No Download: MUGA is a web-based online video conference platform, which means there is zero need for a download. Sign in on the MUGA video conferencing website, schedule a meeting instantly, share the invite with the participants, and initiate a seamless video conference meeting.

  • Interactive Chat Communication: Making meetings interactive can yield better outcomes. The built-in real-time chat feature in MUGA enables every participant to be extra active, contribute with nil barriers, to enhance the value of a meeting.

  • Whiteboarding Tools: Whiteboards have become a symbol of meeting rooms, allowing the host to jot down key points for discussion. MUGA’s whiteboarding tools includes tools such as infinite canvas, a platform for collaboration, the ability to share files, and export content, to remove the need of a notebook for meetings.

  • Upload/Download Documents: Sharing of files is made simpler with the MUGA web meeting. This helps consolidate communications via one platform, reducing the need for email transactions and clutter of an inbox. As file sharing is enabled through the cloud, the user can refer to or retrieve them any time later.

  • Attendee List with Timestamp: A meeting comprises several agendas and priorities to be discussed. Amidst this core objective, tracking the attendees cannot consume your productive time. Right after the online conferencing, get the attendee list with a timestamp to ensure every intended participant has been a part of the entire meeting.

MUGA Screenshots

Screenshot of Login pageScreenshot of Home pageScreenshot of meeting pageScreenshot of Recording tab

MUGA Competitors

MUGA Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesIndia
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Comparisons

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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have reported successful experiences using MUGA as a reliable and convenient tool for office meetings and communication, especially during the lockdown. They have found the tutorial provided by MUGA incredibly helpful in overcoming difficulties when creating whiteboards for their meetings. Compared to other web-based options like Google Meet and Zoom, users have noted that MUGA stands out with its superior security measures and ease of use. The whiteboard feature in MUGA has proven to be particularly valuable for training new interns and enhancing communication with them. Many users appreciate the reliability of MUGA and have chosen to rely on it for their conference needs. Furthermore, MUGA has significantly improved team communication and task management, leading to enhanced collaboration both internally and with clients. Users have also praised MUGA for its efficiency in creating meeting links and facilitating easy sharing with others. Most notably, MUGA has enabled seamless collaboration and communication among colleagues, even when they are located overseas.

Valuable Tool: MUGA has been deemed a valuable tool by many users, particularly during times when web-based communication software was in high demand.

Easy-to-Use Functionality: Users greatly appreciate the user-friendly interface of MUGA, which distinguishes it from other similar software options. They find it easy to learn and use, making it accessible for both experienced and new users.

Flexible and User-Friendly: MUGA is praised for its flexibility and user-friendliness as a video conference tool suitable for daily use. Its versatility, reliability, good connection, security, and ease of use make it an ideal choice for onboarding new employees within or outside the company.

Short Trial Period: Some users have expressed disappointment with the limited duration of the trial period for the web-based communication platform, feeling that it ends too quickly. They believe that a longer trial period would allow them to fully evaluate the platform's features and determine its suitability for their needs.

Disconnecting Issues: There are reports from several users about occasional disconnecting issues while using the platform. These interruptions in the connection have caused frustration among users who rely on seamless communication. They hope that these technical glitches will be resolved by the engineers to ensure a more reliable user experience.

Limited Meeting Capacity: Several users have mentioned that the restricted number of participants allowed in a meeting is a drawback. This limitation poses challenges, particularly for larger meetings or all-hands sessions where multiple team members need to collaborate simultaneously. Users suggest increasing the meeting capacity to accommodate larger teams and facilitate more inclusive virtual gatherings.

Reviews

(1-1 of 1)
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MUGA is a beast!

Rating: 8 out of 10
Incentivized
December 07, 2022
Verified User
Vetted Review
Verified User
MUGA
2 years of experience
Use Cases and Deployment Scope
Communication with various people in the organization that are overseas.
Pros and Cons
  • Reliability
  • Good connection
  • Security
  • Ease of use - easy set up for new employees inside the co and out
Likelihood to Recommend
It is great for international use. It has good features, and the security is above and beyond. The service level if I/we have a problem could be better as their customer service is not quick to respond, but other than the occasional glitch, it is the best platform we have experienced and much better than MS Teams. Ease of use - easy set up for new employees inside the co and out.
MUGA Feature Ratings
Performance & Compatibility of Online Events Software (4)
67.5%
6.8
High quality audio
80%
8.0
High quality video
80%
8.0
Low bandwidth requirements
70%
7.0
Mobile support
40%
4.0
Screen Sharing (2)
65%
6.5
Desktop sharing
70%
7.0
Whiteboards
60%
6.0
Online Meetings / Events (4)
72.5%
7.3
Calendar integration
70%
7.0
Meeting initiation
70%
7.0
Record meetings / events
90%
9.0
Slideshows
60%
6.0
Online Events Collaboration (3)
46.66666666666667%
4.7
Live chat
80%
8.0
Audience polling
N/A
N/A
Q&A
60%
6.0
Online Events Security (3)
100%
10.0
User authentication
100%
10.0
Participant roles & permissions
100%
10.0
Confidential attendee list
100%
10.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
Return on Investment
  • Great return. It has come in handy for our customers to use it also
  • Great for new employees
  • Good for last minute set-up calls with customers
Alternatives Considered
No comparison. MUGA was the best solution and the best technology. It was an easy decision. The biggest challenge was getting a contract and securing ourselves as a customer to get the very first video set up and to get a call back on a few insurance/cyber security questions answered before we had our first official call.
Other Software Used
Support Rating
3
We have tried to reach out a few times and the cust service dept was inept. Slow to get to and when we did get through they were not bright folks. Thankfully we haven't had to call them often. But it is a security and long term concern that as we expand our need, will they be there for us? That is a remaining question. A
Usability
8
Easy to use and very few complaints. But the usability on the front end was not easy as we had difficult setting up the contract and thus the first call. Timing was urgent and it took too long to get a rep to call us back and that put us in a bind and we had to use another web product
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