MUGA

MUGA

Score 8.8 out of 10
MUGA

Overview

What is MUGA?

MUGA is a web-based video conferencing system built to deliver a real-time communication and collaboration experience. In an era of rapid digitization, globalization of businesses, and geographically dispersed teams, the need for dynamic online meeting solutions has been on the...

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Recent Reviews

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Reviewer Pros & Cons

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Pricing

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Monthly ( India )

$5.35

Cloud
per user

Yearly ( India )

$57.82

Cloud
per user

Entry-level set up fee?

  • $5.35 per userRequired
For the latest information on pricing, visithttps://mugavideo.com/india-buy.php

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is MUGA?

MUGA is a web-based video conferencing system built to deliver a real-time communication and collaboration experience. In an era of rapid digitization, globalization of businesses, and geographically dispersed teams, the need for dynamic online meeting solutions has been on the rise. In response to the growing demand, the vendor states they have built MUGA as an all-inclusive virtual conferencing platform for seamless communication, effective collaboration, and better remote workforce management.


MUGA Teleconference Solution – Key Features

  • Instant Meeting - No Download: MUGA is a web-based online video conference platform, which means there is zero need for a download. Sign in on the MUGA video conferencing website, schedule a meeting instantly, share the invite with the participants, and initiate a seamless video conference meeting.

  • Interactive Chat Communication: Making meetings interactive can yield better outcomes. The built-in real-time chat feature in MUGA enables every participant to be extra active, contribute with nil barriers, to enhance the value of a meeting.

  • Whiteboarding Tools: Whiteboards have become a symbol of meeting rooms, allowing the host to jot down key points for discussion. MUGA’s whiteboarding tools includes tools such as infinite canvas, a platform for collaboration, the ability to share files, and export content, to remove the need of a notebook for meetings.

  • Upload/Download Documents: Sharing of files is made simpler with the MUGA web meeting. This helps consolidate communications via one platform, reducing the need for email transactions and clutter of an inbox. As file sharing is enabled through the cloud, the user can refer to or retrieve them any time later.

  • Attendee List with Timestamp: A meeting comprises several agendas and priorities to be discussed. Amidst this core objective, tracking the attendees cannot consume your productive time. Right after the online conferencing, get the attendee list with a timestamp to ensure every intended participant has been a part of the entire meeting.

MUGA Screenshots

Screenshot of Login pageScreenshot of Home pageScreenshot of meeting pageScreenshot of Recording tab

MUGA Video

MUGA Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesIndia
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Comparisons

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Reviews and Ratings

 (3)

Attribute Ratings

Reviews

(1-1 of 1)
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December 07, 2022

MUGA is a beast!

Score 8 out of 10
Vetted Review
Verified User
Communication with various people in the organization that are overseas.
  • Reliability
  • Good connection
  • Security
  • Ease of use - easy set up for new employees inside the co and out
  • Connectivity at times there are speed + connection issues
  • Price - at times our invoice is different than expected and it is tough to reconcile
  • Service - difficult to get someone on the phone for customer service needs
It is great for international use. It has good features, and the security is above and beyond. The service level if I/we have a problem could be better as their customer service is not quick to respond, but other than the occasional glitch, it is the best platform we have experienced and much better than MS Teams. Ease of use - easy set up for new employees inside the co and out.
Performance & Compatibility of Online Events Software (4)
67.5%
6.8
High quality audio
80%
8.0
High quality video
80%
8.0
Low bandwidth requirements
70%
7.0
Mobile support
40%
4.0
Screen Sharing (2)
65%
6.5
Desktop sharing
70%
7.0
Whiteboards
60%
6.0
Online Meetings / Events (4)
72.5%
7.3
Calendar integration
70%
7.0
Meeting initiation
70%
7.0
Record meetings / events
90%
9.0
Slideshows
60%
6.0
Online Events Collaboration (3)
46.66666666666667%
4.7
Live chat
80%
8.0
Audience polling
N/A
N/A
Q&A
60%
6.0
Online Events Security (3)
100%
10.0
User authentication
100%
10.0
Participant roles & permissions
100%
10.0
Confidential attendee list
100%
10.0
  • Great return. It has come in handy for our customers to use it also
  • Great for new employees
  • Good for last minute set-up calls with customers
No comparison. MUGA was the best solution and the best technology. It was an easy decision. The biggest challenge was getting a contract and securing ourselves as a customer to get the very first video set up and to get a call back on a few insurance/cyber security questions answered before we had our first official call.
We have tried to reach out a few times and the cust service dept was inept. Slow to get to and when we did get through they were not bright folks. Thankfully we haven't had to call them often. But it is a security and long term concern that as we expand our need, will they be there for us? That is a remaining question. A
Easy to use and very few complaints. But the usability on the front end was not easy as we had difficult setting up the contract and thus the first call. Timing was urgent and it took too long to get a rep to call us back and that put us in a bind and we had to use another web product
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