MUGA is a beast!
Use Cases and Deployment Scope
Communication with various people in the organization that are overseas.
Pros
- Reliability
- Good connection
- Security
- Ease of use - easy set up for new employees inside the co and out
Cons
- Connectivity at times there are speed + connection issues
- Price - at times our invoice is different than expected and it is tough to reconcile
- Service - difficult to get someone on the phone for customer service needs
Return on Investment
- Great return. It has come in handy for our customers to use it also
- Great for new employees
- Good for last minute set-up calls with customers
Other Software Used
Microsoft Teams
