TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hudu

    Score10 out of 10
    N/AHudu is an IT documentation system used to organize and enhance IT environments while keeping everything under control. Hudu centralizes IT strategy, enhancing collaboration and efficiency to deliver better information, enable teams to work smarter, and scale as the business grows.

    $30

    per month per user

    Superhuman Docs

    Score8.9 out of 10
    N/ASuperhuman Docs is a collaborative workspace for creating documents, project hubs, knowledge bases, trackers, dashboards, and internal workflows. A document can combine written content with tables, formulas, buttons, charts, reactions, voting, and interactive views, allowing teams to keep plans and operational data together.

    $15

    per month

    Pricing
    HuduSuperhuman Docs
    Editions & Modules
    Self-Hosted
    $30
    per month per user
    Cloud-Hosted
    $30
    per month per user
    Pro
    $15
    per month
    Business
    $40
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    HuduSuperhuman Docs
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual billing for cloud-hosted and self-hosted plans.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    HuduSuperhuman Docs
    Considered Both Products
    Hudu Technologies Inc.
    No answer on this topic
    Superhuman Platform Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    25 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    20 Answers
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    User Ratings
    HuduSuperhuman Docs
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    8.1
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.8
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    HuduSuperhuman Docs
    Likelihood to Recommend
    Hudu Technologies Inc.
    We are a smaller organization, but we have multiple locations. For our use, Hudu is great for managing assets for multiple locations. I can see Hudu being well suited for organizations of any size. I can't think of any scenarios where Hudu would not be well suited or appropriate. The cost is minimal, and the cloud hosting has been excellent for us so far.
    Incentivized
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    Superhuman Platform Inc.
    Coda is great to build a place for your users to go to and see information. It is easy to navigate through and the variety of content creation is great. However, it is not always easy to create what you want and there is a lot of playing around and learning. Coda also sometimes misses some functionality which is expected. For example, downloading a list of users that have access to the platform. Being able to send push notifications when a new page has been created etc. Overall it is a good tool to use just be prepared to invest time!
    Incentivized
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    Pros
    Hudu Technologies Inc.
    • Hudu makes adding assets simple
    • The knowledge base is great asset
    • Makes storing credentials a breeze
    Incentivized
    Read full review
    Superhuman Platform Inc.
    • Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
    • Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
    • Useful components. View table data across different formats like cards or custom detail views.
    Incentivized
    Read full review
    Cons
    Hudu Technologies Inc.
    • More integrations
    • More robust API
    Incentivized
    Read full review
    Superhuman Platform Inc.
    • It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
    • Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
    • APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.
    Incentivized
    Read full review
    Likelihood to Renew
    Hudu Technologies Inc.
    No answers on this topic
    Superhuman Platform Inc.
    Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.
    Incentivized
    Read full review
    Usability
    Hudu Technologies Inc.
    The usability is extremely simple. It is very easy to navigate, add assets, and link assets. Hudu has many ways to customize assets to meet your needs, and offers some good integrations to help you automate some of that work. The expirations feature is also great, because it helps you to stay ahead of expiring contracts.
    Incentivized
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    Superhuman Platform Inc.
    There is a little bit of a learning curve on where to point and click to add in different elements and make edits. But it is still very manageable once you get the hang of it. I do still have some issues with some of my connected pages updating each other when I don't want them to sync. So I'll end up editing one page, and it will make the same edits on another page.
    Incentivized
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    Reliability and Availability
    Hudu Technologies Inc.
    No answers on this topic
    Superhuman Platform Inc.
    So far in the past year, we haven't had situations that Coda has gone down for us which is great.
    Incentivized
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    Performance
    Hudu Technologies Inc.
    No answers on this topic
    Superhuman Platform Inc.
    We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.
    Incentivized
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    Support Rating
    Hudu Technologies Inc.
    No answers on this topic
    Superhuman Platform Inc.
    Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.
    Incentivized
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    Implementation Rating
    Hudu Technologies Inc.
    No answers on this topic
    Superhuman Platform Inc.
    I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.
    Incentivized
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    Alternatives Considered
    Hudu Technologies Inc.
    Hudu is much cheaper than IT Glue. While it may not have all the features that IT Glue has, it has all of the features that we would need. We tried self hosting BookStack before trying Hudu, because we had heard that is a great alternative without a cost, but we weren't able to make it work the way we wanted it to.
    Incentivized
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    Superhuman Platform Inc.
    While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.
    Incentivized
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    Scalability
    Hudu Technologies Inc.
    No answers on this topic
    Superhuman Platform Inc.
    I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.
    Incentivized
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    Return on Investment
    Hudu Technologies Inc.
    • Hudu has saved many hours by simply being able to find information about our assets in seconds
    • Hudu has allowed us to stay organized, which has saved us many hours or searching through spreadsheets
    • The low cost of Hudu has saved us several dollars financially, compared to other options
    Incentivized
    Read full review
    Superhuman Platform Inc.
    • Increased insight for all stakeholders involved--both in terms of overview and details
    • Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
    • Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.
    Incentivized
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    ScreenShots

    Hudu Screenshots

    Screenshot of a descriptor of Hudu's automations. When it comes to employee onboarding, termination, and other IT support tasks, Hudu processes provide a simple way for controlling SOPs.Screenshot of Hudu Assist, which brings the power of the Hudu interface into the tools your team is already using. Currently available for HaloPSA, Syncro MSP, NinjaOne, ConnectWise Manage, and Autotask PSA.Screenshot of an overview of documentation centralization. The Knowledge Management systemis designed to streamline information sharing and collaboration.Screenshot of a consistent roadmap for technicians to follow. Assign owners, set due dates, and track completion percentage with real-time status reports. Plus, our branded status reports make it easy to inform customers of progress and share results.Screenshot of built-in Rack Management. No need for an external tool, Rack Management is included in Hudu at no additional cost. You can create a consolidated visual of all client racks with label and color coding for easy identification.Screenshot of Hudu's mobile app, browser extensions, Hudu Assist, and CW ScreenConnect.