Hyland Content Composer vs. Smart Communications SmartCOMM

Hyland Content Composer

Hyland Content Composer

2 Reviews and Ratings

Smart Communications SmartCOMM

Smart Communications SmartCOMM

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Content Composer	Score 9.5 out of 10	N/A	Content Composer is Hyland’s flagship CCM solution. Content Composer helps organizations increase engagement with external parties by enabling automated, rule-based correspondence for a variety of communication needs ranging from simple to complex, including larger batch processing.	N/A
SmartCOMM	Score 8.8 out of 10	N/A	Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.	N/A

Pricing

Hyland Content Composer

Smart Communications SmartCOMM

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Content Composer	SmartCOMM
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Hyland Content Composer	Smart Communications SmartCOMM
Top Pros	Pro Customer experience Pro Creating customized Pro Large scale	No answers on this topic
Top Cons	Minus Integration process Minus Core system Minus Response time	Minus Difficult to setup Minus Difficult to create

Best Alternatives
	Hyland Content Composer	Smart Communications SmartCOMM
Small Businesses	EZ Texting Score 8.9 out of 10	EZ Texting Score 8.9 out of 10
Medium-sized Companies	Quadient Inspire Score 9.4 out of 10	Quadient Inspire Score 9.4 out of 10
Enterprises	Quadient Inspire Score 9.4 out of 10	Quadient Inspire Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Hyland Content Composer	Smart Communications SmartCOMM
Likelihood to Recommend	9.5 (2 ratings)	9.0 (2 ratings)

User Testimonials
	Hyland Content Composer	Smart Communications SmartCOMM
Likelihood to Recommend	Hyland Software Those companies and individuals who have to manage so many documents can use this product. This product will help the users to easily create, modify and share the documents with anyone, and the user interface is very simple and easy navigation available that can be easily understood by not technical staff also Incentivized Mohammad Rashid Raza Technnical Lead Read full review	Smart Communications It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable. Verified User Anonymous Read full review
Pros	Hyland Software Mass communication and Customization. Creating customized content at large scale. Time saving. Allow to create rule based automated correspondence. Incentivized BT Binayak Thakuri Senior SEO Analyst Read full review	Smart Communications Template Data processing Output delivery SMS delivery Ada compliance Verified User Anonymous Read full review
Cons	Hyland Software Complicated integration process. Higher response time. Incentivized BT Binayak Thakuri Senior SEO Analyst Read full review	Smart Communications Price Licensing is bit complicated Frequent upgrades Verified User Anonymous Read full review
Alternatives Considered	Hyland Software No answers on this topic	Smart Communications Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation. Verified User Anonymous Read full review
Return on Investment	Hyland Software Save money and time that was spent previously creating documents by hand. Increase engagement rate and revenue of my company. Incentivized BT Binayak Thakuri Senior SEO Analyst Read full review	Smart Communications Migration ease Latest features Cloud readiness Verified User Anonymous Read full review
ScreenShots	Content Composer Screenshots