TrustRadius

Hyland Content Composer (legacy) vs. Smart Communications SmartCOMM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hyland Content Composer (legacy)
Score 9.5 out of 10
N/A
Content Composer was Hyland’s flagship CCM solution enabling automated, rule-based correspondence for a variety of communication. It has obsolesced in favor of OnBase, the company's modern offering.N/A
SmartCOMM
Score 8.8 out of 10
N/A
Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.N/A
Pricing
Hyland Content Composer (legacy)Smart Communications SmartCOMM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Hyland Content Composer (legacy)SmartCOMM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Hyland Content Composer (legacy)Smart Communications SmartCOMM
Best Alternatives
Hyland Content Composer (legacy)Smart Communications SmartCOMM
Small Businesses
Front
Front
Score 9.0 out of 10
Front
Front
Score 9.0 out of 10
Medium-sized Companies
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Hyland Content Composer (legacy)Smart Communications SmartCOMM
Likelihood to Recommend
9.5
(2 ratings)
9.0
(2 ratings)
User Testimonials
Hyland Content Composer (legacy)Smart Communications SmartCOMM
Likelihood to Recommend
Discontinued Products
Those companies and individuals who have to manage so many documents can use this product. This product will help the users to easily create, modify and share the documents with anyone, and the user interface is very simple and easy navigation available that can be easily understood by not technical staff also
Mohammad Rashid Raza | TrustRadius Reviewer
Mohammad Rashid Raza
Technnical Lead
Read full review
Smart Communications
It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable.
Verified User
Anonymous
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Pros
Discontinued Products
  • Mass communication and Customization.
  • Creating customized content at large scale.
  • Time saving.
  • Allow to create rule based automated correspondence.
BT
Binayak Thakuri
Senior SEO Analyst
Read full review
Smart Communications
  • Template
  • Data processing
  • Output delivery
  • SMS delivery
  • Ada compliance
Verified User
Anonymous
Read full review
Cons
Discontinued Products
  • Complicated integration process.
  • Higher response time.
BT
Binayak Thakuri
Senior SEO Analyst
Read full review
Smart Communications
  • Price
  • Licensing is bit complicated
  • Frequent upgrades
Verified User
Anonymous
Read full review
Alternatives Considered
Discontinued Products
No answers on this topic
Smart Communications
Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation.
Verified User
Anonymous
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Return on Investment
Discontinued Products
  • Save money and time that was spent previously creating documents by hand.
  • Increase engagement rate and revenue of my company.
BT
Binayak Thakuri
Senior SEO Analyst
Read full review
Smart Communications
  • Migration ease
  • Latest features
  • Cloud readiness
Verified User
Anonymous
Read full review
ScreenShots