HyperOffice Enterprise Collaboration Suite vs. Phone.com

It is well suited for the medium to large companies, where you are managing a large amount of data and files. Least suited for the small companies or startups.

Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.

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• Simple interface which makes it easy to operate.
• Great Features to facilitate the needs.

• Customer service and live chat are amazing
• Simple, straight forward
• Easy to setup
• Affordable

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• Takes time to learn the functionalities.
• A bit pricey for small companies.
• Extra help required to learn.

• Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
• Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I've heard good things about the customer support team of HyperOffice but never had any experience myself.

The platform is easy-to-use and helpful in managing projects. Additionally, email-based communication and updates are great.

• Definitely. Got more features than expected for the price plan. Props to the team for that.

• Reduced cost and improved our efficiency - all reps love it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info