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IBM AIOps Insights vs. Interlink Software - AIOps Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM AIOps Insights

    Score8 out of 10
    N/AIBM AIOps Insights is a solution for event and incident management that offers central IT operations teams a comprehensive view of their managed IT environment, providing holistic context in a single pane of glass. ​ AIOps Insights uses intelligent automation and AI to​ aggregate information by collecting event data from various sources in the environment, correlating related incidents, and helping teams detect and remediate incidents. The platform integrates with existing toolsets and systems…

    $9.75

    per month MVS

    Interlink Software - AIOps Platform

    N/A
    Enterprise companies (1,001+ employees)
    Who Uses Interlink Software? Large digital, hybrid cloud enterprises, across markets including: utilities, banking, insurance, Fintech, online retail, healthcare, managed service providers, government. What Is Interlink Software? A single AIOps platform to transform IT operations. Deliver unified monitoring, full visibility and automation in complex hybrid cloud and on-premises environments. Driven by a combination of machine learning, universal integration,…N/A
    Pricing
    IBM AIOps InsightsInterlink Software - AIOps Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM AIOps InsightsInterlink Software - AIOps Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsSubscriptions for 5 concurrent users start at $25,000 per annum (includes Service Visualization, HITIM, Workflow) unlimited integrations, events & metrics.
    More Pricing Information
    Features
    IBM AIOps InsightsInterlink Software - AIOps Platform
    AIOps Features
    Comparison of AIOps Features features of IBM AIOps Insights and Interlink Software - AIOps Platform
    Feature
    IBM AIOps Insights
    5.6
    1 Ratings
    30% below category average
    Interlink Software - AIOps Platform
    -
    Ratings
    Monitoring and Alerting8.21 Ratings00 Ratings
    Performance Analytics6.41 Ratings00 Ratings
    Incident Management8.21 Ratings00 Ratings
    Root Cause Analysis4.51 Ratings00 Ratings
    Capacity Planning Tool2.71 Ratings00 Ratings
    Automated Remediation3.61 Ratings00 Ratings
    Collaboration and Communication5.51 Ratings00 Ratings
    Best Alternatives
    IBM AIOps InsightsInterlink Software - AIOps Platform
    Small Businesses
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    No answers on this topic
    Medium-sized Companies
    ScienceLogic AI Platform
    Score8.2 out of 10
    ScienceLogic AI Platform
    Score8.2 out of 10
    Enterprises
    ignio AIOps
    Score8.1 out of 10
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM AIOps InsightsInterlink Software - AIOps Platform
    Likelihood to Recommend
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM AIOps InsightsInterlink Software - AIOps Platform
    Likelihood to Recommend
    IBM
    It's ideal for large IT infrastructures that have access to huge amounts of data and to proactively identify issues before they occur. It can automate repetitive tasks and responses, which helps with early resolution. It is not suitable for smaller setups with less data as it leads to a huge cost burden on the business.
    Incentivized
    Read full review
    Interlink Software Services
    No answers on this topic
    Pros
    IBM
    • Problem identification with the help of data and events much before they happen ensures smooth operations.
    • Incident resolution: Provide real-time contextual information on the root cause of the issue and highlight historical data for similar events.
    • Can automate routine tasks associated with incident management, which ultimately saves time.
    Incentivized
    Read full review
    Interlink Software Services
    No answers on this topic
    Cons
    IBM
    • It has limited integration capability, especially for mainframe.
    Incentivized
    Read full review
    Interlink Software Services
    No answers on this topic
    Alternatives Considered
    IBM
    - Breadth of service—Event and incident management, Automation capabilities, root cause analysis—IBM's brand image As I was not involved in the purchasing decision, I am not aware of all the reasons why this product was selected.
    Incentivized
    Read full review
    Interlink Software Services
    No answers on this topic
    Return on Investment
    IBM
    • Reduce downtime and improve service availability.
    • Enhance productivity.
    • Reduce cost and decision making.
    Incentivized
    Read full review
    Interlink Software Services
    No answers on this topic
    ScreenShots

    IBM AIOps Insights Screenshots

    Screenshot of Automated incident remediationScreenshot of IntegrationsScreenshot of Contextual insightsScreenshot of Topology

    Interlink Software - AIOps Platform Screenshots

    Screenshot of Automated Service Reporting

Service Visualization brings with it the ability to implement automated real-time and historical service and availability reporting.

Organizations often have limited in-house developed solutions for reporting. These solutions tend to leverage data drawn after-the-fact from their ITSM tools, using spreadsheet-based outputs.
 
It can take around five working days to produce monthly service availability reports. This usually involves significant manual effort and a time-lag.Screenshot of Service Visualization Dashboards display information including the status, availability and operational details
of a business service and typically include: High-Level Status, Business Outcomes, System Component Status, Application Status, Service Status and Service Incidents.