Great features but limited integration.
March 19, 2024

Great features but limited integration.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM AIOps Insights

It's used to analyze data to identify issues and automate responses. It helps prevent equipment failure and improve overall efficiency. Our industry mostly deals with expensive equipment, and equipment downtime can be very costly. It helps identify patterns and trends with data that can help improve production and decision-making.
  • Problem identification with the help of data and events much before they happen ensures smooth operations.
  • Incident resolution: Provide real-time contextual information on the root cause of the issue and highlight historical data for similar events.
  • Can automate routine tasks associated with incident management, which ultimately saves time.
  • It has limited integration capability, especially for mainframe.
  • Reduce downtime and improve service availability.
  • Enhance productivity.
  • Reduce cost and decision making.
- Breadth of service—Event and incident management, Automation capabilities, root cause analysis—IBM's brand image As I was not involved in the purchasing decision, I am not aware of all the reasons why this product was selected.

Do you think IBM AIOps Insights delivers good value for the price?

Not sure

Are you happy with IBM AIOps Insights's feature set?

Yes

Did IBM AIOps Insights live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM AIOps Insights go as expected?

I wasn't involved with the implementation phase

Would you buy IBM AIOps Insights again?

Yes

It's ideal for large IT infrastructures that have access to huge amounts of data and to proactively identify issues before they occur. It can automate repetitive tasks and responses, which helps with early resolution. It is not suitable for smaller setups with less data as it leads to a huge cost burden on the business.

IBM AIOps Insights Feature Ratings

Monitoring and Alerting
9
Performance Analytics
7
Incident Management
9
Root Cause Analysis
5
Capacity Planning Tool
3
Automated Remediation
4
Collaboration and Communication
6