Name: Interlink's Enterprise AIOps Platform - A Single System of Engagement
Uploaded: 2022-09-26T10:27:16.000Z
Duration: 2 min 17 s
Description: Interlink Software's AIOps Platform - A Single System of Engagement

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Service Mesh

Development

Barcode

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Data Extraction

Integrated Workplace Management (IWMS)

Internal Communications

Policy Management

Enterprise

Accounting

Accounts Payable

Accounts Receivable

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Bot Mitigation

Cloud Storage

Configuration Management

Data Science

DevSecOps

Firewall Security Management

Fraud Detection

IT Operations Analytics

Integration Platform as a Service (iPaaS)

Intranet

IoT Device Management

Machine Learning

Managed DNS

Managed Private Cloud

Network Performance Monitoring

Network Troubleshooting

Packet Analyzer

Platform-as-a-Service (PaaS)

Tape Storage

Technology Business Management

Testing Services

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Content Management

Demand-Side

Email Marketing

IP Geolocation

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

URL Shorteners

Web Analytics

Marketing

Project Management

Professional Services

Cross-Border eCommerce

Customer Relationship Management (CRM)

Government Contracting

Sales Engagement

Sales Training

Sales

Cloud Access Security Brokers

Security

Digital Forensics

Physical Therapy

Tax Practice Management

Vertical-Specific

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Interlink Software - AIOps Platform

AIOps

Automated Service Reporting

Service Visualization brings with it the ability to implement automated real-time and historical service and availability reporting.

Organizations often have limited in-house developed solutions for reporting. These solutions tend to leverage data drawn after-the-fact from their ITSM tools, using spreadsheet-based outputs.
 
It can take around five working days to produce monthly service availability reports. This usually involves significant manual effort and a time-lag.

Service Visualization Dashboards display information including the status, availability and operational details
of a business service and typically include: High-Level Status, Business Outcomes, System Component Status, Application Status, Service Status and Service Incidents.

Interlink Software Services

Interlink Software's AIOps Platform - A Single System of Engagement

Interlink's Enterprise AIOps Platform - A Single System of Engagement

A unified AIOps platform, allied to the power of machine learning algorithms - leveraging end-user, incident, performance data and metrics from any source, any perspective.

AIOps Features

Streamline and automate workflows with these features and capabilities.

Monitoring and Alerting

The tool provides real-time monitoring of IT infrastructure and applications, and prioritizes alerts to users when there are anomalies or issues detected.

Performance Analytics

The tool analyzes historical performance data to provide insights and recommendations for optimizing system performance and resource allocation.

Incident Management

The tool helps manage and track incidents by providing a centralized platform for logging, notifying, and resolving incidents.

Service Desk Integration

The tool integrates with service desk platforms to streamline and automate the incident management process.

Root Cause Analysis

The tool automatically identifies the root cause of incidents or performance issues by analyzing various data sources and correlating events.

Capacity Planning Tool

The tool predicts future resource utilization and helps IT teams plan for capacity upgrades or adjustments to avoid performance issues.

Configuration and Change Management

The tool tracks and manages configuration changes across IT infrastructure and applications to ensure system stability and compliance.

Automated Remediation

The tool automatically resolves known issues or takes corrective actions based on predefined policies and rules.

Collaboration and Communication

The tool provides features for collaboration and communication among IT teams, such as chat, ticket commenting, and shared dashboards.

Threat Intelligence

The tool can leverage external libraries of known issues, best practices, and troubleshooting guides to support IT teams in problem-solving and decision-making.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Interlink Software - AIOps Platform

Overview

What is Interlink Software - AIOps Platform?