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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Cloud Backup

    Score7.8 out of 10
    N/AIBM Cloud Backup is a full-featured, automated, agent-based backup and recovery system managed through the Cloud Backup WebCC browser utility.N/A

    LiveVault

    Score10 out of 10
    N/ALiveVault is a data backup and recovery option acquired by J2 Global from Iron Mountain.N/A
    Pricing
    IBM Cloud BackupLiveVault
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Cloud BackupLiveVault
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    IBM Cloud BackupLiveVault
    Data Center Backup
    Comparison of Data Center Backup features of IBM Cloud Backup and LiveVault
    Feature
    IBM Cloud Backup
    8.9
    4 Ratings
    6% above category average
    LiveVault
    8.5
    1 Ratings
    1% above category average
    Universal recovery10.04 Ratings6.01 Ratings
    Instant recovery8.14 Ratings9.01 Ratings
    Recovery verification9.04 Ratings6.01 Ratings
    Business application protection8.14 Ratings9.01 Ratings
    Multiple backup destinations9.94 Ratings9.01 Ratings
    Incremental backup identification9.04 Ratings9.01 Ratings
    Backup to the cloud9.94 Ratings9.01 Ratings
    Deduplication and file compression9.04 Ratings9.01 Ratings
    Snapshots7.24 Ratings9.01 Ratings
    Flexible deployment9.04 Ratings8.01 Ratings
    Management dashboard10.04 Ratings00 Ratings
    Platform support8.14 Ratings9.01 Ratings
    Retention options9.04 Ratings9.01 Ratings
    Encryption9.04 Ratings9.01 Ratings
    Best Alternatives
    IBM Cloud BackupLiveVault
    Small Businesses
    BDRShield
    Score6.5 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Cloud BackupLiveVault
    Likelihood to Recommend
    9.0
    (4 ratings)
    7.0
    (1 ratings)
    User Testimonials
    IBM Cloud BackupLiveVault
    Likelihood to Recommend
    IBM
    The outstanding storage capacity, organized security measures, and appropriate business features of IBM Cloud Backup make it something I'd recommend at any time of day or night. Furthermore, the software is online and hence easily accessible from a distance. The application's stability and strength are further assurances that all authorized business users are in safe hands.
    Incentivized
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    Ziff Davis Inc
    Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
    I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
    Incentivized
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    Pros
    IBM
    • The software is very secure.
    • It is scalable which is a plus for business.
    • Restoring data is easy and fast.
    • Recovery process is easy.
    • I would say that IBM Cloud Backup is user friendly.
    Incentivized
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    Ziff Davis Inc
    • Easy to install the client piece.
    • Easy to setup the backup policies.
    • Data encryption and security.
    Incentivized
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    Cons
    IBM
    • The set prices for the product is a problem.
    • Secondly, IBM Cloud Backup customer help should be more speedy.
    • IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.
    Incentivized
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    Ziff Davis Inc
    • It does not play very well with virtual servers.
    • Support is not always responsive.
    • Issues with failed backups have cost our company time and money.
    Incentivized
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    Alternatives Considered
    IBM
    Pricing and how easy it is to use. We use other IBM products in our office and it is nice to have everything on one network. The experience for users and managers is better, even new employees who can learn quickly. It also makes it more affordable for us.
    Incentivized
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    Ziff Davis Inc
    LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
    Incentivized
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    Return on Investment
    IBM
    • The fact that it can be scaled up is beneficial to company.
    • The program being on the cloud also makes it more accessible online.
    • The program has a high level of protection.
    Incentivized
    Read full review
    Ziff Davis Inc
    • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
    • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
    Incentivized
    Read full review
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