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IBM Cloud Pak for AIOps vs. Lakeside Digital Experience Cloud, powered by SysTrack

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Cloud Pak for AIOps

    Score9.1 out of 10
    N/AIBM Cloud Pak for AIOps (formerly IBM Watson AIOps) allows users to deploy advanced, explainable AI on an open platform to assess, diagnose, and resolve incidents across mission-critical workloads. With it, users can extend the event analytics from IBM Netcool Operations Insight with real-time analysis of unstructured data, holistic correlation, and ChatOps integration; or, users can augment an existing monitoring solutions.N/A

    Lakeside Digital Experience Cloud, powered by SysTrack

    Score7 out of 10
    N/ALakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: End-User Experience Management Digital Workplace Planning IT Asset…N/A
    Pricing
    IBM Cloud Pak for AIOpsLakeside Digital Experience Cloud, powered by SysTrack
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    IBM Cloud Pak for AIOpsLakeside Digital Experience Cloud, powered by SysTrack
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    IBM Cloud Pak for AIOpsLakeside Digital Experience Cloud, powered by SysTrack
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    User Ratings
    IBM Cloud Pak for AIOpsLakeside Digital Experience Cloud, powered by SysTrack
    Likelihood to Recommend
    6.6
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    IBM Cloud Pak for AIOpsLakeside Digital Experience Cloud, powered by SysTrack
    Likelihood to Recommend
    IBM
    IBM Watson AIOps is well suited for IT Asset Management tasks due to its insightful dashboard that leads our IT Team to track IT Asset usage/requirements in real-time. We have also enjoyed using the reports provided for IT Asset Management which we provide to our upper management team for predictive budgeting purposes. We found that IBM Watson AIOps is not as well suited for our Application resource automation as the tuning (aggressiveness) is not as tunable as we would like.
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    Lakeside Software
    We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.
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    Pros
    IBM
    • Easy management of multiple data center from single platform.
    • Multiple host issues management and also nice file management tool.
    • Effective interactive chatbot building.
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    Lakeside Software
    • Systrack may also be scaled up thus simply
    • Systrack provides a comprehensive picture of each system
    • Systrack's customer service is second to none
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    Cons
    IBM
    • Deployment procedure documentation can be improved.
    • Fine tuning capabilities for IT Asset management could be improved.
    • Alerting features could be improved.
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    Lakeside Software
    • Every new version brings new ideas and capabilities to the table
    • Because of the sheer volume of information available, it can be difficult to know where to begin
    • With enough time and skill, creating bespoke dashboards with meaningful titles may be effective
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    Alternatives Considered
    IBM
    IBM Watson AIOps stacks up well with Turbonomic because it basically is Turbonomic. IBM added Turbonomic's feature set into IBM Watson AIOps and we were therefore quite comfortable shifting to the re-branded version introduced by IBM. We do like the fact that IBM Watson AIOps includes the functionality of Turbonomic.
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    Lakeside Software
    Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.
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    Return on Investment
    IBM
    • Easy to manage and monitor services from one single platform.
    • The best and functional solution to host various Cloud environment.
    • The management of multiple document and files.
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    Lakeside Software
    • It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
    • You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time
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    ScreenShots

    Lakeside Digital Experience Cloud, powered by SysTrack Screenshots

    Screenshot of Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.Screenshot of Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.Screenshot of By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.Screenshot of Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.Screenshot of Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.