TrustRadius

IBM Datacap vs. OpenText Intelligent Capture

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Datacap
Score 8.2 out of 10
N/A
IBM® Datacap helps users streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper…N/A
OpenText Intelligent Capture
Score 9.8 out of 10
N/A
OpenText Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the…N/A
Pricing
IBM DatacapOpenText Intelligent Capture
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM DatacapOpenText Intelligent Capture
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
IBM DatacapOpenText Intelligent Capture
Top Pros
Top Cons
Best Alternatives
IBM DatacapOpenText Intelligent Capture
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation
Score 9.1 out of 10
IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM DatacapOpenText Intelligent Capture
Likelihood to Recommend
9.6
(5 ratings)
8.0
(1 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM DatacapOpenText Intelligent Capture
Likelihood to Recommend
IBM
Once highly customized, IBM Datacap can suit any business unit and scenario. To realize accurate knowledge and insight base on business documents, I would emphasize use of IBM Datacap since it has robust OCR tool that ease document capturing.
AM
Adam McKnight, PE
Senior Professional Engineer
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OpenText
Well suited for scanning, image processing, and intelligent routing into Documentum
Verified User
Anonymous
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Pros
IBM
  • Machine learning automates document processing from external applications and sources like scanners.
  • Exporting data with just a click to other content repositories.
  • Redaction of data based on requester role. Therefore, we are able to block irrelevant or sensitive information based on the specification of users.
Lane Cox | TrustRadius Reviewer
Lane Cox
Marketing Director
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OpenText
  • Barcode recognition
  • Intelligent decision making and routing
  • Detailed administrator view
Verified User
Anonymous
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Cons
IBM
  • Image capture through IBM Datacap mobile application hangs when machine learning is processing metadata.
Claire Campbell | TrustRadius Reviewer
Claire Campbell
Industrial Accountant
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OpenText
  • Learning curve can be steep
  • Debugging issues takes multiple clicks
Verified User
Anonymous
Read full review
Support Rating
IBM
Generally they are very good and reactive to our requests. if we find an issue our error they are quick to add a fix to the next release if needs be.
Ben Williams | TrustRadius Reviewer
Ben Williams
Automation Developer (RPA and OCR Datacap)
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OpenText
No answers on this topic
Alternatives Considered
IBM
It's easier to extract data from documents for analytics, unlike other similar platforms.
SA
Seval Aksoy
Hr director
Read full review
OpenText
No answers on this topic
Return on Investment
IBM
  • We have protected and safeguarded business information by redacting documents to ensure that confidential data doesn’t reach to irrelevant business users or cyber attackers.
  • Business procedures automation has been enhanced by IBM Datacap as part of the Cloud pak, which eases workflow and decision management.
  • Being based on modern modular, IBM Datacap allows us to pay for what we use, thus no losses are encountered.
AM
Adam McKnight, PE
Senior Professional Engineer
Read full review
OpenText
  • Bulk scanning of physical records made easy
  • Reduced e-Discovery risk
  • Reporting dashboards on processing data good for visibility
Verified User
Anonymous
Read full review
ScreenShots