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IBM InfoSphere Information Server vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM InfoSphere Information Server

    Score10 out of 10
    N/AIBM InfoSphere Information Server is a data integration platform used to understand, cleanse, monitor and transform data. The offerings provide massively parallel processing (MPP) capabilities.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    IBM InfoSphere Information ServerManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM InfoSphere Information ServerManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    IBM InfoSphere Information ServerManhattan Active Customer Engagement
    Data Source Connection
    Comparison of Data Source Connection features of IBM InfoSphere Information Server and Manhattan Active Customer Engagement
    Feature
    IBM InfoSphere Information Server
    8.7
    4 Ratings
    4% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Connect to traditional data sources9.94 Ratings00 Ratings
    Connecto to Big Data and NoSQL7.54 Ratings00 Ratings
    Data Transformations
    Comparison of Data Transformations features of IBM InfoSphere Information Server and Manhattan Active Customer Engagement
    Feature
    IBM InfoSphere Information Server
    9.6
    4 Ratings
    17% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Simple transformations10.04 Ratings00 Ratings
    Complex transformations9.24 Ratings00 Ratings
    Data Modeling
    Comparison of Data Modeling features of IBM InfoSphere Information Server and Manhattan Active Customer Engagement
    Feature
    IBM InfoSphere Information Server
    8.0
    4 Ratings
    1% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Data model creation8.72 Ratings00 Ratings
    Metadata management7.74 Ratings00 Ratings
    Business rules and workflow8.44 Ratings00 Ratings
    Collaboration8.04 Ratings00 Ratings
    Testing and debugging7.14 Ratings00 Ratings
    Data Governance
    Comparison of Data Governance features of IBM InfoSphere Information Server and Manhattan Active Customer Engagement
    Feature
    IBM InfoSphere Information Server
    9.7
    4 Ratings
    18% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Integration with data quality tools10.04 Ratings00 Ratings
    Integration with MDM tools9.53 Ratings00 Ratings
    Best Alternatives
    IBM InfoSphere Information ServerManhattan Active Customer Engagement
    Small Businesses
    Skyvia
    Score10 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Informatica PowerCenter (legacy)
    Score9.3 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    SolarWinds Task Factory
    Score8.3 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM InfoSphere Information ServerManhattan Active Customer Engagement
    Likelihood to Recommend
    8.9
    (5 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM InfoSphere Information ServerManhattan Active Customer Engagement
    Likelihood to Recommend
    IBM
    Information Server is extremely useful to replace manual developments that require a lot of coding effort. It significantly increases the productivity of the initial development and the future maintenance of the processes since it has a visual development environment with self-documentation.
    Read full review
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Pros
    IBM
    • IIS best for ETL ,not ELT , and many and diffrent source systems.
    • It also can process big data , unstuctured data
    • It is not only DWH , you can use infosphere for analys and see the bigger architecture of your OLTP systems
    Incentivized
    Read full review
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    IBM
    • I would be nice to have a new web development environment for DataStage.
    • Connectivity Packs such as Pack for SAP Application are a little pricey.
    • It is confusing for new developers the possibility of developing jobs using different execution engines such as Parallel or Server.
    Incentivized
    Read full review
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    • Scale of implementation
    • IBM techsupport
    Incentivized
    Read full review
    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    IBM
    DataStage is more robust and stable than ODI The ability to perform complex transformations or implement business rules is much more developed in DS
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Productivity of the development of integration processes.
    • Better documentation and governance.
    • Reduce training costs of various technologies.
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
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