IBM Instana vs. ITRS Geneos

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Instana
Score 8.9 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$75
per month per host
ITRS Geneos
Score 4.2 out of 10
N/A
ITRS Geneos is an IT infrastructure, application, and transaction flow monitoring solution. It is targeted towards the financial industry and its data transaction and performance monitoring needs.N/A
Pricing
IBM InstanaITRS Geneos
Editions & Modules
SaaS
$75
per month per host
Self-Hosted
$93.80
per month per host
No answers on this topic
Offerings
Pricing Offerings
IBM InstanaITRS Geneos
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM InstanaITRS Geneos
Top Pros

No answers on this topic

Top Cons

No answers on this topic

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IBM Instana
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Score 8.9 out of 10
Enterprises
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Score 8.9 out of 10
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Score 8.9 out of 10
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User Ratings
IBM InstanaITRS Geneos
Likelihood to Recommend
9.0
(27 ratings)
8.0
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
IBM InstanaITRS Geneos
Likelihood to Recommend
IBM
I would recommend IBM Instana based on its strengths in automating application performance monitoring, dynamic tracing, and its ability to handle modern, containerized environments effectively. The automatic discovery and mapping feature, along with AI-powered anomaly detection, provide valuable insights for proactive issue resolution. However, I would consider factors such as the organization's specific technology stack, scalability requirements, and budget constraints. Conducting a thorough evaluation, including a trial or proof of concept, would be essential to ensure that IBM Instana aligns with our unique needs and contributes positively to our technology and business objectives.
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ITRS
ITRS Geneos is well suited in any situation where uptime is mission critical.
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Pros
IBM
  • Collecting Kubernetes and Infra level logs and presenting in easy to understand visuals.
  • Tracing the end-to-end journey of an event and also categorizing by technology and Endpoints
  • Built-in and custom alerts help to monitor almost all of scenarios without much additional configuration.
  • Ability to create Applications to logical group important flows
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ITRS
  • ITRS Geneos has many built-in plugins to integrate with other widely used tools like Control-M.
  • Apart from being the monitoring tool, it provides different features like capacity planning and log analytics.
  • ITRS Geneos' new UI is quick, responsive and user-friendly.
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Cons
IBM
  • I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable.
  • The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories.
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ITRS
  • The only problem I really had was the adjustment abilities of the GUI, otherwise it was a great product.
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Support Rating
IBM
No answers on this topic
ITRS
ITRS Geneos support is well managed by its wide variety of options like live chat, query submissions, 24/7 on-call support, self help and of course well-documented details about its features and troubleshooting methods. ITRS Geneos is being used by many big size organizations because it is a stable product with a good pool of knowledge available about it.
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Alternatives Considered
IBM
We chose IBM Instana for several reasons, and the most important one is that we didn't have to make changes in our code for nearly all of our applications for it to work. We are happy with the decision we made to use IBM Instana.
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ITRS
Every tool that competes in the market with ITRS Geneos has its own capabilities and shortcomings. For our project, ITRS Geneos stands out since it is a stable product with a long history of serving large organizations with huge number of components to monitor. ITRS Geneos has upgraded itself to a new and better GUI interface and has offered integration with different tools.
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Return on Investment
IBM
  • System down time is shortened as our ability to troubleshoot issues goes up.
  • Potential downtime is stopped as we are able to slow down calls/ availability of calls in response to monitoring the dashboard.
  • We are able to react to issues quickly through the smart alert system rather than manual checks.
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ITRS
  • Prevented losses in trades
  • Efficient server maintenance
  • Preventative server maintenance
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ScreenShots