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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Security QRadar SOAR

    Score8.6 out of 10
    N/AIBM Security® QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks.N/A

    Splunk SOAR

    Score9.1 out of 10
    N/ASplunk now offers a security orchestration, automation, and response (SOAR) platform via its acquisition of Phantom. Splunk Security Orchestration and Automation (Splunk SOAR) provides playbook automation and is available as a standalone solution.N/A
    Pricing
    IBM Security QRadar SOARSplunk SOAR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Security QRadar SOARSplunk SOAR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUsage-based pricing: This simple, scalable option allows starting small with an initial users and capabilities and scaling up as more users are added, as well as capabilities and data. Enterprise-wide pricing: This option is based on either the size of the enterprise-wide IT infrastructure or the size and type of data sources being secured.—
    More Pricing Information
    Community Pulse
    IBM Security QRadar SOARSplunk SOAR
    Considered Both Products
    IBM
    Chose IBM Security QRadar SOAR
    Overall, IBM Security QRadar SOAR offered the same set of functionality that was needed by the organization as offered by Splunk SOAR, but the former is less expensive and solves all the purpose within budget. In addition, integration with other IBM products was easier and made …
    Incentivized
    Cisco
    Chose Splunk SOAR
    Splunk SOAR has multi vendor friendly design that suits our MSP model. Qradar on the other hand has deployment complexity and dependency on IBM's Qradar, which is less appealing for us since our clients run everything from Sentinel to elastic
    Incentivized
    Chose Splunk SOAR
    If you use Splunk SIEM, you might wanna use Splunk soar, too. one vendor for SIEM and SOAR, and you do not need to think about integration, etc. Easy to use if we compare to other SOARs, chat and war rooms are great, and almost every action that we need is already created in …
    Incentivized
    Chose Splunk SOAR
    Simple to utilize GUI, you'll have with you possess add-ons, Numerous integrations in existing arrangements and tools. It could be an extraordinary organizational tool that can be utilized for any kind of coordination, not as it were security.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    15 Answers
    100%
    Would buy again
    41 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    100%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    90%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    97%
    Implementation went as expected
    37 Answers
    Best Alternatives
    IBM Security QRadar SOARSplunk SOAR
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Splunk SOAR
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Security QRadar SOARSplunk SOAR
    Likelihood to Recommend
    8.8
    (18 ratings)
    8.1
    (40 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    7.5
    (3 ratings)
    Usability
    5.0
    (3 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (40 ratings)
    Support Rating
    6.0
    (1 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Security QRadar SOARSplunk SOAR
    Likelihood to Recommend
    IBM
    IBM Security QRadar SOAR is versatile. All the major players in SOAR field require the administrator to have coding experience but with IBM it is different. IBM's solution is a full-fledged automation solution, and not some threat-based or limited one. Meaning whatever comes to your mind, if you can write the code, you can do it. This goes from daily tasks from SOC to daily tasks of your network or security administrator or any other administrator. You can manage your ITSM solution if you want to, IBM is a playground and there is much to discover in its capabilities. If you do not have the knowledge or if you want a SOC/Threat Based SOAR solution, meaning you want automation but you want it to be limited to an area and out-of-box, you may choose other alternatives.
    Incentivized
    Read full review
    Cisco
    Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
    Incentivized
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    Pros
    IBM
    • QRadar's ability to collect, analyze and normalize vast amount of security data from various sources is remarkable.
    • QRadar allows us to define and automate incident response playbooks which have been amazing for streamlining the response to security incidents.
    • It offers and extensive library of pre-built connectors and support for common security standards facilitating seamless integration with a wide range of security tools.
    Incentivized
    Read full review
    Cisco
    • Its security orchestration and integration capability that supports multiple tools.
    • Easy coding that automates our security actions.
    • Enables us to easily collaborate and respond to security issues faster.
    • Splunk SOAR is a flexible product that is easy to deploy.
    • Efficient tracking and monitoring capability.
    • Excellent real-time reporting functionality.
    Incentivized
    Read full review
    Cons
    IBM
    • You still have to generate reports manually. Reports are very limited and practically not useful.
    • The solution should not be SOAR class. Automations usually don't work. It's apparent that it's not designed for that.
    • Lack of flexibility.
    • Practically no support. The reported integration problems have not been resolved.
    Incentivized
    Read full review
    Cisco
    • A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
    • It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
    • Cost of the larger version.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    I'd rate my likelihood of renewing the use of IBM Security QRadar SOAR as an 8 out of 10. Its strong automation, customization, and integration capabilities make it highly valuable for incident response and cybersecurity research. However, occasional complexity and the need for more streamlined usability prevent it from being a perfect score.
    Incentivized
    Read full review
    Cisco
    As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.
    Incentivized
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    Usability
    IBM
    I would rate IBM Security QRadar SOAR's overall usability a 7 out of 10. The interface is quite functional and offers a wide range of features, but it can be somewhat complex and intimidating for beginners. Additionally, the configuration and customization can require a significant learning curve, especially for those without prior experience with security orchestration and automation platforms.
    Incentivized
    Read full review
    Cisco
    Building playbooks through the visual editor is fine for basic tasks, but once you start chaining complex logic or integrating 3rd party APIs you hit a wall that requires deep scripting knowledge.
    Incentivized
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    Reliability and Availability
    IBM
    I would rate IBM Security QRadar SOAR's availability as 9 out of 10. The platform is highly reliable, with minimal unplanned outages or application errors, ensuring it’s available when needed. However, occasional minor maintenance periods or rare connectivity issues prevent it from achieving a perfect score in terms of availability.
    Incentivized
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    Cisco
    No answers on this topic
    Performance
    IBM
    I would rate IBM Security QRadar SOAR's performance as 8 out of 10. Pages generally load quickly, and reports complete in a reasonable time frame, even for complex data. While integration with other systems is smooth, there can be occasional slowdowns when handling very large datasets or during peak usage, which affects the perfect score.
    Incentivized
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    Cisco
    We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.
    Incentivized
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    Support Rating
    IBM
    I would rate IBM Security QRadar SOAR's support an 8 out of 10. The support team is knowledgeable, responsive, and generally provides helpful solutions. However, there can be occasional delays when addressing more complex issues, which prevents it from being a perfect score. Overall, the support experience has been positive.
    Incentivized
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    Cisco
    Splunk Support is always great! In addition the Community is very efficient and active.
    Incentivized
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    In-Person Training
    IBM
    No answers on this topic
    Cisco
    I never followed an in-person training, I gave my evaluation based on the online training
    Incentivized
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    Online Training
    IBM
    No answers on this topic
    Cisco
    I followed training for Phantom admins and it opened a world for me
    Incentivized
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    Implementation Rating
    IBM
    I would rate my satisfaction with the implementation of IBM Security QRadar SOAR as 7 out of 10. The process was generally straightforward, supported by helpful documentation and responsive support. However, certain advanced configurations proved more challenging and required more technical effort than anticipated, making the overall experience less seamless.
    Incentivized
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    Cisco
    I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.
    Incentivized
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    Alternatives Considered
    IBM
    Overall, IBM Security QRadar SOAR offered the same set of functionality that was needed by the organization as offered by Splunk SOAR, but the former is less expensive and solves all the purpose within budget. In addition, integration with other IBM products was easier and made implementation of a SOAR solution much faster.
    Incentivized
    Read full review
    Cisco
    Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.
    Incentivized
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    Scalability
    IBM
    I would rate IBM Security QRadar SOAR's overall scalability as 9 out of 10. It effectively scales to handle large volumes of incidents and can be deployed across multiple departments or sites. Its architecture supports growing data and integration needs, but advanced configuration for larger deployments may require more effort, preventing a perfect score.
    Incentivized
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    Cisco
    me and the customers I encountered found it flexible and scalable
    Incentivized
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    Return on Investment
    IBM
    • It provides comprehensive MTTD and MTTR metrics and we are aware of how secure our systems are at any given moment.
    • We use linux 7.7, therefore the integrations are smooth.
    • We've been able run our online shops securely for so long.
    Incentivized
    Read full review
    Cisco
    • The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
    • Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task
    Incentivized
    Read full review
    ScreenShots

    IBM Security QRadar SOAR Screenshots

    Screenshot of the IBM Security QRadar SOAR Breach Response solution. The software helps customers manage more than 180 global privacy reporting regulations including GDPR.Screenshot of the Playbooks Landing page, that shows all active playbooks in a single view, including how many are actively running, disabled, or are in draft.Screenshot of IBM Security QRadar SOAR’s Playbook Designer canvas, designed to lower the barrier to entry necessary to build automations through a graphical interface.Screenshot of the Tasks view shows all response tasks, organized by phase, that have either completed or are set to be executed.Screenshot of Threat Investigator automatically correlates incident information, curating an incident timeline from start to finish, including related artifacts and MITRE ATT&CK mappings.