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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Security QRadar SIEM

    Score8.9 out of 10
    N/AIBM Security QRadar is security information and event management (SIEM) Software.N/A

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
    Pricing
    IBM Security QRadar SIEMOpenText Dimensions CM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Security QRadar SIEMOpenText Dimensions CM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Security QRadar SIEMOpenText Dimensions CM
    Considered Both Products
    IBM
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    67 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    70 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    38 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    59 Answers
    No answers on this topic
    Features
    IBM Security QRadar SIEMOpenText Dimensions CM
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of IBM Security QRadar SIEM and OpenText Dimensions CM
    Feature
    IBM Security QRadar SIEM
    8.5
    69 Ratings
    7% above category average
    OpenText Dimensions CM
    -
    Ratings
    Centralized event and log data collection9.927 Ratings00 Ratings
    Correlation8.669 Ratings00 Ratings
    Event and log normalization/management9.527 Ratings00 Ratings
    Deployment flexibility7.827 Ratings00 Ratings
    Integration with Identity and Access Management Tools8.965 Ratings00 Ratings
    Custom dashboards and workspaces7.569 Ratings00 Ratings
    Host and network-based intrusion detection9.725 Ratings00 Ratings
    Data integration/API management9.07 Ratings00 Ratings
    Behavioral analytics and baselining7.648 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds8.049 Ratings00 Ratings
    Response orchestration and automation7.75 Ratings00 Ratings
    Reporting and compliance management7.947 Ratings00 Ratings
    Incident indexing/searching8.97 Ratings00 Ratings
    Best Alternatives
    IBM Security QRadar SIEMOpenText Dimensions CM
    Small Businesses
    No answers on this topic
    GitHub
    Score9.2 out of 10
    Medium-sized Companies
    Sumo Logic
    Score8.9 out of 10
    Git
    Score10 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    Perforce P4
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Security QRadar SIEMOpenText Dimensions CM
    Likelihood to Recommend
    8.6
    (89 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.8
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (62 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.1
    (58 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Security QRadar SIEMOpenText Dimensions CM
    Likelihood to Recommend
    IBM
    I would only recommend IBM Security QRadar SIEM in a few situations. For one, it's very easy to setup and use if all your log sources are generic from known vendors. It's also significantly cheaper than Splunk, which is nice if you're trying to save money or be more efficient. I would not recommend IBM Security QRadar SIEM for environments with a lot of custom logs and complicated detection requirements.
    Incentivized
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    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
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    Pros
    IBM
    • Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action.
    • Facilitates security incident investigation and forensic analysis.
    • Provides a real-time view of security events, enabling immediate incident response.
    • Can integrate with external threat intelligence sources to enrich data and improve threat detection.
    • Enables the generation of detailed and customized reports.
    Incentivized
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    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
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    Cons
    IBM
    • Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources.
    • While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete.
    • IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting.
    Incentivized
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    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
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    Likelihood to Renew
    IBM
    QRadar is an established and stable product, we have been using it for many years and want to continue to focus on it. Anyone who has used the product and knows it knows how reliable it is and how it facilitates continuous monitoring of threats from outside and inside. it is an exceptional product that is very useful for us.
    Incentivized
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    OpenText
    No answers on this topic
    Usability
    IBM
    As a grade I give 8 as QRadar is not easy to learn. It requires some time to master it. It also needs a team of people actively working on the product. Once you learn to use it the software works very well and it is easy to correlate and understand detected threats. It only takes time to learn how to use it well and configure it properly.
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    IBM
    Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm
    Incentivized
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    OpenText
    No answers on this topic
    In-Person Training
    IBM
    The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
    Incentivized
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    OpenText
    No answers on this topic
    Online Training
    IBM
    The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
    Incentivized
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    OpenText
    No answers on this topic
    Implementation Rating
    IBM
    Initial patience is required to learn how to use the product, and it takes a dedicated team to use it. One person is not enough, and it's not enough to just set it up and check it once in a while. It has to be used daily and kept under control to be used effectively
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    IBM
    IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.
    Incentivized
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    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
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    Return on Investment
    IBM
    • Offense investigation was really helped in tackling the incidents. It was accurate and brief
    • The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes
    • The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database
    Incentivized
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    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
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    ScreenShots

    IBM Security QRadar SIEM Screenshots

    Screenshot of QRadar SIEM Cloud native- Threat intelligence preview