IBM Security QRadar SIEM vs. ReliaQuest GreyMatter

QRadar is very well suited on environments where there are not multiple tenants or domains, we do have success on this kind of scenario. IBM Security QRadar SIEM is less appropriate for environments with multiple tenants, specially when each tenant represent a different End Costumer (such as for MSSP companies), those environments require a high amount of rules and building blocks replications, since each tenant will have its own "BB definitions", servers, rules exception, etc. Also, some information, such as EPS count or EPS dropped are generated by QRadar's own log sources, which takes place on default domain, therefore users associated with different domain can not have access to those logs, even when the information is related to other domain's environment. For example, even if Event Collector 1 is associated to Domain A, the log informing its dropped EPS is generated by System notification, log source that must be associated to Default domain.

Incentivized

Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.

Incentivized

• Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action.
• Facilitates security incident investigation and forensic analysis.
• Provides a real-time view of security events, enabling immediate incident response.
• Can integrate with external threat intelligence sources to enrich data and improve threat detection.
• Enables the generation of detailed and customized reports.

Incentivized

• SOC service.
• Managed services.
• Correlation searches.

Incentivized

• Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources.
• While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete.
• IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting.

Incentivized

• Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures.
• RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches.

Incentivized

With the arrival of IBM Security QRadar SIEM at our company, we have a better vision of all the security needs that may arise, it is a very safe software to use that prevents threats from damaging our IT environment, it is impossible to change it for another software.

Incentivized

A very special system to use without problems, the process is very genuine and does not require complicated procedures.

Incentivized

Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm

Incentivized

IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.

Incentivized

Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.

Incentivized

• Offense investigation was really helped in tackling the incidents. It was accurate and brief
• The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes
• The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database

Incentivized

• RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage.
• RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately.

Incentivized