IBM Sterling Warehouse Management System vs. Korber Warehouse Edge

Like I previously mentioned, this software fits our needs right now because it allows us to control inventory and remove items when needed from our participating retailer's websites. The price is reasonable. Our traffic and shipping teams have also used this software to create fewer touch points in shipping and make the process more digital. That has been a big winner for us. You'll definitely want an internal IT team to support this software. The implementation process is long and tedious and you will need to restructure to fit your needs. That is difficult to do when you are a smaller business with cross-functional employees.

Incentivized

Korber Warehouse Edge (formerly HighJump / AccellosOne) is well suited for any organization that ships to customers. If an organization has different shipping parameters for different customer customizations, it can be costly adding to the original price of the software.

Incentivized

• Pretty straight forward for entering new items or deleting items not needed in the feed anymore.
• Able to match vendor models to retailer SKU's without issue.

Incentivized

• The system has a fairly intuitive user experience that quickly enabled us to achieve performance improvements
• While integration with our ERP (NetSuite) has had a couple of issues, by and large, it has been a significant improvement over our prior environment (Sage).

Incentivized

• Not able to export lists to excel. This is a big negative for me personally. It makes it harder and more time consuming to clean up accounts.
• Doesn't warn you if the same sender and receiver code are on another list.
• The dashboard is not the best. The next button that you would assume takes you to the next page actually doesn't, it ends up showing past interactions with the software. You have to click on the tiny numbers at the top to navigate. Super annoying. Not very user-friendly or appealing to the eye.

Incentivized

• Backorders--there are no alerts when backorders don't drop down
• Reports--there are a number of reports we don't use because they are not easily customizable

Incentivized

Korber Warehouse Edge (formerly HighJump / AccellosOne) is a warehouse management software with one purpose. It does what it should. Sage X3 is a ERP system that integrates shipping but misses some of the warehouse management components.

Incentivized

• The overall impact has been good for us and I do feel like the software is worth the money they just need to do a lot of updating and making the software more user-friendly.
• As a ecommerce account manager, it is important that we are able to remove and add items quickly to our retailer sites. This software has allowed us to do that.
• Would like to see a more knowledgeable support staff that are able to work through issues in a timely matter.

Incentivized

• We have reduced pick/pack staff due to operational improvements enabled by Warehouse Edge.
• We have been able to acquire new customers and fulfillment programs due to the capabilities of the HighJump system.

Incentivized