Ideagen Policy Logic vs. KnowBe4 KCM GRC Platform (discontinued)

Ideagen CompliSpace is great for keeping track of regular updates and reports with set repeating tasks for each user and team to keep up with. Where it falls short is the lack of feedback from the user to admin where external programs or solutions need to be used to keep the scope of tasks updated or changed.

Incentivized

KnowBe4 KCM GRC Platform is well suited for a company that knows what they're doing compliance wise and needs to save time doing it. It won't be something you can spend a few hours on and then put on autopilot. It was made to create a rhythm within your own team, and you'll need to have the buy-in. It's useful for IT and Legal teams that already have a vendor risk management process, but want to have a better handle on it. Giving an outside auditor read-only access to a scope is also a huge time saver.

Incentivized

• It is very concise with what is needed per task
• The UI is very streamlined and minimal
• Notifications are very prompt through email

Incentivized

• Mapping controls across different compliance frameworks. It saves you a ton of time and energy!
• Performing risk assessments at the granularity that you prefer, splitting assessments across departments and teams if you wish.

Incentivized

• It is missing agency from the user's point of view
• It could use more feedback from the user in tasks
• It can add easier ways to contact support when there are issues

Incentivized

• Vendor management has a few kinks to work out. We want to be able to do internal questionnaires for vendors as a compliance checklist before we sign off on a contract. Nothing in the works yet, but there are a few workarounds.
• The navigation between different tasks in scope is clunky, and it's easy to lose your place, and it forces you back to the main page of the scope to retrace your steps.

Incentivized

I think there are still some rooms for improvement and updates to it but there are not any obvious or painful shortcomings that cause a disruption to regular workflow from what I've used it for.

Incentivized

Support from KnowBe4 KCM GRC Platform is always great. It's always in-house localized support, with excellent response times, and dedicated Customer Success Managers to answer the bulk of your questions or take your suggestions and make them a feature request. They will also reach out at least quarterly and do health checks to make sure you're using the platform to the best of your ability.

Incentivized

Quantivate and Fusion were the other two options we checked out. The quantity was high, and a good bit more expensive, but it was the best performing with its platform. They also had more modules that each cost extra to add to your subscription. KnowBe4 KCM GRC Platform was all-in-one and a little less mature, but the better buy. Fusion was hard to follow in the demo, and I was not overly impressed. I may have made my decision early enough in the demo to not pay much more attention to it.

Incentivized

• Ideagen CompliSpace has had an overall improvement to business performance with it's automated templates for tasks and procedures needed for reporting on a regular basis

Incentivized

• Just having the capacity to do things the right way, and formally, has driven some of our compliance efforts.
• Due to licensing limitations, we likely overspent on seats to the platform that we didn't need but also didn't want to miss out on.

Incentivized