Ideagen Risk Management vs. Osano

Pentana is great for monitoring PIs and risks. We find it less helpful for monitoring projects (with the Actions module); it isn't quite flexible enough for our needs, though the support team have been very helpful in adding custom fields for us.

Osano is well-suited for startups and small-to-medium-sized enterprises (SMEs) due to its low cost and excellent service. The customer support is also commendable. It consistently notifies you of missing privacy policies or cookie compliance issues on your webpage. Additionally, it requires mandatory two-factor authentication (2FA) at login, enhancing security.

• Pentana is excellent for monitoring, recording and reporting on PIs. Very easy to use the PI module.
• Pentana is excellent for monitoring risks at various levels (service, strategic etc.). Risks are displayed very clearly in a tree structure and the module is relatively easy to use.

• Legal compliance in ever changing landscape across the globe
• built for fast with minimal impact on page speed
• language adapts to users device configuration no matter where they are.

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Independently Invited by TrustRadius

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• Pentana could improve the free Documents module that comes with Pentana Risk. At the moment documents have to be linked to an action in order to display query results (such as how many documents are due for review) - this can be confusing for users who don't understand why there is an action linked. There is also no easy way for users to see the documents that are assigned to them.
• We would like to use the Actions module fully in order to monitor our corporate projects, but it a bit confusing for users and not very flexible when a project doesn't mirror Pentana's way of monitoring actions.

• [I] would like to have more details on what the scripts/cookies are for (it isn't always clear).
• The step-by-step process of classifying scripts and saving vs. publishing is clunky and unclear.
• Some [of the] naming conventions aren't intuitive - compliance mode, strict, passive, etc.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Some modules are more user-friendly than others. It's sometimes not obvious where to click to update the fields (or even that field titles can be clicked on). We have written 'Howdys' to help users. There can also seem to be a lot of steps/clicks to updating risks and actions. The Reports module on Pentana classic is certainly not user-friendly, particularly the Report Layout and Charts modules - we were told these would be integrated into the web version but this hasn't happened yet.

It's very user friendly once implemented

Incentivized

Invited by the Vendor

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The support team are excellent and always answer queries promptly. They are very helpful.

We selected Pentana because our neighbouring authorities are users and had spoken highly of the product and given us demonstrations; some of our staff were also familiar with Pentana when it was called Covalent. It seemed to be the best product on the market for monitoring risks, PIs and projects.

I prefer Osano over others for it's easy of configuration and flexibility to adjust language dynamical and legal requirements dynamically based on user device and/or location. Plus easily add team members to help manage the various parts of the software make this a one stop shop solution for our business.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Pentana Risk has allowed my team to focus on other areas of work whereas before we would be manually chasing for updates on PIs and risk. Pentana Risk does the chasing for us!
• We are able to produce reports for audit purposes very easily, rather than sending spreadsheets which is what we used to do.
• New managers can easily inherit risks, projects and PIs and see all of this on a custom portal, saving them time when they start.

• Cost savings.
• Time
• Risk management.