IDMS by DealerSocket vs. VINCUE

IDMS by DealerSocket

2 Reviews and Ratings

VINCUE

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
IDMS by DealerSocket	Score4.1 out of 10	N/A	DealerSocket’s IDMS combines its web-based design and custom reporting for a DMS solution designed to help independent and BHPH dealers be successful. IDMS gives web-based access with mobile capabilities, configurable workflows, and more than 50 third-party integrations.	N/A
VINCUE	N/A	N/A	VINCUE is a modern and sophisticated Vehicle Lifecycle Management solution that exists to super-charge profit and efficiency for retail automotive dealerships and groups. VINCUE unifies every step of the inventory Plan, Buy, Manage, and Sell cycle to give dealers more market and performance data, more intelligent acquisition and merchandising tools, and greater visibility across stores and groups to make better buying and exit decisions for faster turn and higher front-end gross per copy.	$499 per month

Pricing

IDMS by DealerSocket

VINCUE

No answers on this topic

Basic: $499
per month

Pricing Offerings
IDMS by DealerSocket	VINCUE
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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User Ratings
	IDMS by DealerSocket	VINCUE
Likelihood to Recommend	4.1 (2 ratings)	- (0 ratings)

User Testimonials
	IDMS by DealerSocket	VINCUE
Likelihood to Recommend	Solera, Inc The sales system (Black Bird) is amazing, but if you're looking for a service scheduling solution, keep moving, this is not helpful. Their support doesn't even know what their program can do, online scheduling for guests is AWFUL, and the list goes on and on. Our business didn't even keep it a year because it was that frustrating for our scheduling team, for guests booking online, and ESPECIALLY for our service advisers and service managers. Incentivized Verified User Read full review	VINCUE No answers on this topic
Pros	Solera, Inc They are the orginal auto CRM with a full suite Great Mobile App Great integrations Incentivized Verified User Read full review	VINCUE No answers on this topic
Cons	Solera, Inc The service scheduler is mediocre at best. It offers very little control over what's coming in and is extremely clunky. Adding a new user is a terrible experience for service. They need to be added to the BlackBird side, then to the scheduler as an adviser, then given permissions as a user, then given override permissions. It's way too complicated. Their support team knew less about their scheduler than I did. I was almost training them within a week. Incentivized Verified User Read full review	VINCUE No answers on this topic
Alternatives Considered	Solera, Inc We were using CDK CRM for the sales side of things, which was greatly outdated and DealerSocket absolutely blew it out of the water. However, we were using Xtime for service prior to the switch and after just 10 months, we are back to our original system. We wanted to integrate both sales and service within the same system, which is why we went with DealerSocket, but it's not worth all the trouble it brings. Incentivized Verified User Read full review	VINCUE No answers on this topic
Return on Investment	Solera, Inc More deals closed No extra cost for marketing tools More sales calls made Incentivized Verified User Read full review	VINCUE No answers on this topic
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