Igloo vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Igloo | Score6.9 out of 10 | N/A | Igloo Software is a social business software company that builds digital workplaces and intranet solutions to support online communities and businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to improve employee productivity, foster relationships and increase collaboration with customers, partners and suppliers. | N/A |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| Igloo | Manhattan Active Customer Engagement | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Igloo is free to use for up to 10 users. Paid accounts begin $12 per user per month. We also offer volume discounts for enterprise-wide intranets and external users. Contact us for details. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Igloo | Manhattan Active Customer Engagement | |
|---|---|---|
| Small Businesses | HCL Connections Score9 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | HCL Connections Score9 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | HCL Connections Score9 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Igloo | Manhattan Active Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | 6.0 | 8.0 |
| Igloo | Manhattan Active Customer Engagement | |
|---|---|---|
| Likelihood to Recommend |
|
|
| Pros |
|
|
| Cons |
|
|
| Alternatives Considered |
|
|
| Return on Investment |
|
|
| ScreenShots | Igloo Screenshots |







