TrustRadius
Igloo Software is a social business software company that builds online communities for businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to improve employee productivity, foster relationships and increase collaboration with customers, partners and suppliers.https://dudodiprj2sv7.cloudfront.net/product-logos/3E/PZ/3CAKUA636MUL.pngIgloo - Way better than not having an intranetMy whole company uses Igloo and it serves many purposes. Each department has their own page or hub where they store useful templates and links for their own use. They also post updates and metrics that the rest of the company can use to see how that department is performing and what is new with them. The department pages are also used to share documents with the rest of the company like PPT templates or records of completed projects. We also use Igloo as a social media platform. We post updates about new employees, upcoming events, and good news in people's personal lives as well as their work. In addition, we use Igloo for archiving of important records. We can have multiple people and departments contribute and we can access the documents remotely if needed.,Notifications: Igloo can push email updates to users. Organization: Igloo allows for you to create pages, sub pages, and many layer deep sections. You can also organize the layout of your pages. Versioning: it's super easy to reserve and edit documents for offline use. And you can see who last edited a document and when. Offline access: there's a desktop version you can use very easily. It's really good for dropping a bunch of files at once.,Search: It's like the early days of the internet with there search. Once I was told there was a form to use our gym somewhere on Igloo. I searched each key word I could think of and each time needed to wait several seconds for results to load. Large number of results would come up and none were relevant. It was a mess. Upload: Something very funny happens every time I try to add documents using the desktop version. About half of the time instead of copying what I want it to, it copies a document I haven't opened in about a year. It's really an impressive and confusing bug. Logging in: I need to login to the desktop version every time I want to access anything (web version doesn't have this issue).,8,Compliance: we have easy to access and version controlled records of important documents. Central repository of resources: employees have a place to go for the latest templates and processes. Employee satisfaction: place to share good news, ideas, or ask for help.,Simpplr, Jive and JostleEasy to use intranet serviceWe've only just started using Igloo as a portal to support our international partners. We are located in New Zealand and our partners are located in the USA. Igloo provides a platform for us to share files and production notes so that our partners can see how our products should be assembled. We use the blogging function mostly.,Creating a knowledge base of information to share with others Linking files to blog/information pages File version control,User Interface Task management,6,Improved communication and collaboration Reduction in slippage and wastageGreat Intuitive Intranet tool!Igloo is used across the whole company as our Intranet. It helps us organize key information we want everyone to be able to access, and helps our virtual organization stay connected.,Easy to set-up Easy to navigate Strong customer support Highly customizable,I'd like more page layout options (not just the 3 columns).,9,Helps with employee retention - especially in a virtual environment. Costs less than a separate wiki system for storing key information.,jiveIgloo is Unremarkable for Professional UseIgloo was being utilized across our organization by executives, corporate leadership, and property-level managers.,Igloo gives you great customization abilities and really fits the need for small communication bursts to important company-wide announcements — when their UI was not getting in the way. Igloo offers a lot of "bells and whistles" if you need them. But it was hard for these small, nonessential elements to not get in the way of the overall purpose of its use. Their sales team was spectacular. But their implementation team was hit or miss. Only one or two people I was able to connect with were both knowledgeable and quickly responsive.,Their UI is not used-friendly. Their use of Igloo-specific terminology made it difficult to understand how each function of the site worked. They would repeatedly say, for example, "a ___ is really a ___" vs. just calling it what the function actually is. Implementation was a far cry from their sales support. After basically nickel-and-diming you for everything, they - very poorly - cap your use of their implementation support team. Overall, Igloo didn't work for our organization because they do multiple things decently vs a few things excellently. The experience with Igloo was unremarkable.,2,Negative impact due to the hit on time capital needed to get it up and running and then for it not to be functional to its purpose. Created a long-lasting pause before attempting to launch with a more reputable and sustainable company. The company attempted to strong-arm us into continued use despite the fact it wasn't working for us and didn't offer "make it right" support.,Asana and Facebook for Business,Facebook for Business, Asana
Unspecified
Igloo
8 Ratings
Score 7.3 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>TRScore

Igloo Reviews

Igloo
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101
Show Filters 
Hide Filters 
Filter 8 vetted Igloo reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role
Reviews (1-4 of 4)
  Vendors can't alter or remove reviews. Here's why.
Sarah Meerschaert profile photo
November 29, 2018

Review: "Igloo - Way better than not having an intranet"

Score 8 out of 10
Vetted Review
Verified User
Review Source
My whole company uses Igloo and it serves many purposes.

Each department has their own page or hub where they store useful templates and links for their own use. They also post updates and metrics that the rest of the company can use to see how that department is performing and what is new with them. The department pages are also used to share documents with the rest of the company like PPT templates or records of completed projects.

We also use Igloo as a social media platform. We post updates about new employees, upcoming events, and good news in people's personal lives as well as their work. In addition, we use Igloo for archiving of important records. We can have multiple people and departments contribute and we can access the documents remotely if needed.



  • Notifications: Igloo can push email updates to users.
  • Organization: Igloo allows for you to create pages, sub pages, and many layer deep sections. You can also organize the layout of your pages.
  • Versioning: it's super easy to reserve and edit documents for offline use. And you can see who last edited a document and when.
  • Offline access: there's a desktop version you can use very easily. It's really good for dropping a bunch of files at once.
  • Search: It's like the early days of the internet with there search. Once I was told there was a form to use our gym somewhere on Igloo. I searched each key word I could think of and each time needed to wait several seconds for results to load. Large number of results would come up and none were relevant. It was a mess.
  • Upload: Something very funny happens every time I try to add documents using the desktop version. About half of the time instead of copying what I want it to, it copies a document I haven't opened in about a year. It's really an impressive and confusing bug.
  • Logging in: I need to login to the desktop version every time I want to access anything (web version doesn't have this issue).
Igloo is really great for giving your organization access to the latest version of documents and templates. It's also great for organizing and versioning shared resources. It can also be customized for your organization in terms of sections, page layout, color scheme, branding, etc.

It's not so great for search or for offline use.

Overall I'd highly recommend it.

Read Sarah Meerschaert's full review
No photo available
March 15, 2018

Igloo Review: "Easy to use intranet service"

Score 6 out of 10
Vetted Review
Verified User
Review Source
We've only just started using Igloo as a portal to support our international partners. We are located in New Zealand and our partners are located in the USA. Igloo provides a platform for us to share files and production notes so that our partners can see how our products should be assembled. We use the blogging function mostly.
  • Creating a knowledge base of information to share with others
  • Linking files to blog/information pages
  • File version control
  • User Interface
  • Task management
We use Igloo as a platform to share information among teams across different countries. We link production (printing) instructions with the production files so that the manufacturers have the most up to date version. This works really well.
Read this authenticated review
Asher Primrose profile photo
August 10, 2017

Igloo Review: "Great Intuitive Intranet tool!"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Igloo is used across the whole company as our Intranet. It helps us organize key information we want everyone to be able to access, and helps our virtual organization stay connected.
  • Easy to set-up
  • Easy to navigate
  • Strong customer support
  • Highly customizable
  • I'd like more page layout options (not just the 3 columns).
Well suited for companies of all sizes. I can't think of a scenario where it wouldn't be appropriate.
Read Asher Primrose's full review
Tyler Collum profile photo
August 10, 2017

Review: "Igloo is Unremarkable for Professional Use"

Score 2 out of 10
Vetted Review
Verified User
Review Source
Igloo was being utilized across our organization by executives, corporate leadership, and property-level managers.
  • Igloo gives you great customization abilities and really fits the need for small communication bursts to important company-wide announcements — when their UI was not getting in the way.
  • Igloo offers a lot of "bells and whistles" if you need them. But it was hard for these small, nonessential elements to not get in the way of the overall purpose of its use.
  • Their sales team was spectacular. But their implementation team was hit or miss. Only one or two people I was able to connect with were both knowledgeable and quickly responsive.
  • Their UI is not used-friendly. Their use of Igloo-specific terminology made it difficult to understand how each function of the site worked. They would repeatedly say, for example, "a ___ is really a ___" vs. just calling it what the function actually is.
  • Implementation was a far cry from their sales support. After basically nickel-and-diming you for everything, they - very poorly - cap your use of their implementation support team.
  • Overall, Igloo didn't work for our organization because they do multiple things decently vs a few things excellently. The experience with Igloo was unremarkable.
Igloo is probably not a good fit for professional organizations who are looking to build a "intranet" experience.
Read Tyler Collum's full review

Igloo Scorecard Summary

Feature Scorecard Summary

Task Management (3)
2.9
Scheduling (1)
1
Workflow Automation (2)
3.5
Mobile Access (3)
6.1
Search (4)
5.6
Visual planning tools (1)
1
Chat (2)
5.0
Notifications (4)
7.3
Discussions (4)
7.1
Internal knowledgebase (4)
7.4
Integrates with Gmail and Google Hangouts (2)
5.5
Versioning (4)
7.5
Video files (2)
7.5
Audio files (1)
10
Document collaboration (3)
7.4
Access control (4)
8.5
Advanced security features (2)
9.0
Integrates with Google Drive (2)
8.5
Device sync (1)
8

About Igloo

Igloo Software is a social business software company that builds online communities for businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to improve employee productivity, foster relationships and increase collaboration with customers, partners and suppliers.
Categories:  Community,  Collaboration

Igloo Features

Has featureEasy drag and drop design, highly customizable
Has featureResponsive, on the cloud, accessible from any device
Has featureTask management
Has featureFile Sharing with easy version control
Has featureWiki
Has featureBlogs
Has featureMicro-blog feature
Has featureForums
Has featureCalendars

Igloo Screenshots

Igloo Competitors

Microsoft Sharepoint, Jive Software, Yammer

Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Igloo is free to use for up to 10 users. Paid accounts begin $12 per user per month. We also offer volume discounts for enterprise-wide intranets and external users. Contact us for details.

Igloo Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Phone

Igloo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry
Supported Languages: English, French, Chinese, Catalan, German, Latin Spanish, Spanish, Italian, Japanese, Brazilian, Portuguese, Russian