Ignition vs. Ignite UI

Ignition (initially called Practice Ignition) performs quite well at proposal building, contract development, tracking and invoicing, payment and collections. The only issues where I see Ignition not being a good fit is in smaller firms that require a more feature rich plan. A perfect example is a solo firm has a limited number of proposals they can activate, and would have to spend extra for additional features like multiple e-signatures.

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Angular is our framework of choice for a number of reasons. Business data is almost always displayed in a grid format. It makes sense to start with a strong widget that is powerful and fast when building applications. Ignite UI provides a complete toolset of widgets for other frameworks, but Angular is our focus. Ignite UI is helping us deliver a great UX/UI.

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• Automatic Payments: You set up a proposal to collect payments once and you don't have to worry about bugging the client for payment every month.
• Amazing support: I have always received answers from the support team within the same day. They are very patient and understanding.
• Integrates with Xero: It integrates with our accounting software, making reporting faster.

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• The examples are great and close enough to real-life usage to be truly helpful
• The OOB configuration and themes are good. They are very configurable.
• The touch support and response web are built in, allowing the same code to work well on desktop and phone.

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• The charge back process is messy and not transparent enough. When there is a charge back, PI deducts the amount from other payments settling on the same day, and does not provide a break down of the amounts. This makes it impossible to track without getting help from support.
• PI should send email alerts monthly (or at some interval determined by user) for expiring engagements.
• PI should allow the client to make service selections -- we should be able to offer 2 or 3 options under a service offering, and the client chooses and sees the impact on monthly/annual pricing.
• PI should allow for more than 2 templates (Business and Individual).
• PI should integrate with Jet Pack Workflow to automate the creation of new jobs once a proposal is approved.

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• I would like to see examples with security tokens. It really isn't an Ignite UI issue, but would be helpful.
• Some of the examples are over-simplified, not how the products would be used in real life.

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The Ignition product is quite usable for the average user. The app has preloaded templates that can get even new-hires to navigate the software and set up proposals. The only area where I see the Ignition product lacking is the additional fees smaller firms may have to pay to get the full feature advantages of the product.

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You aren't able to customize the design of the proposal, but it surpases everything we have ever tried. It's easy to use and quick to learn.

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We tried DevExpress when we started a project a couple of years ago. At the time, the documentation and ease of use went to Infragistics. When trying new or updated tools, the documentation and samples are everything. Having minimal documentation or documentation that seems to be written for people that already know how to use the product is just plain frustrating. Samples need to be something close to the real-life usage of the product.

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• We have reduced our A/R by 60% and expect to completely eliminate A/R by the end of this year.

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• There is a learning curve, of course, but the comparisons between the projects with and without Ignite UI are worth it.
• The time savings on development is very real. The built-in functionality is amazing.
• We are able to focus on features rather than getting the look and feel of our deliverable.

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